The swim-in/swim-out accommodation is great, but the water feels like it's straight out of a fridge. Great for kids who can't feel the cold! :-) The restaurant/cafe staff have no idea how to deal with customers. When asked if there was any snacks available we were told an abrupt NO despite an array of cakes being available directly adjacent to the desk we enquired at. The correct response should have been 'The restaurant is closed, however there are cakes available at the counter behind you' (the counter had no one attending it so we weren't sure if it was open anyway). In the evening we tried to get some dinner but were told there were no tables available at any time during the entire evening (for two people only) - despite there being twenty free tables outside. Again, the correct way to respond should have been 'We have no more room inside tonight, but if you're happy to sit outside I can fit you in'. It seems the staff need to go back to hospitality school- if they ever attended at all!
- Official Description (provided by the hotel):
- Located approximately two and a half hours north of Sydney and ideally situated to enjoy everything that beautiful Port Stephens has to offer, is the stunning Oaks Pacific Blue Resort. Oaks Pacific Blue Resort offers a choice of contemporary accommodation which includes studio, one and two bedroom apartments - some with swim-outs, along with spacious two and three bedroom townhouses with private plunge pools. For couples or singles you may prefer a premium hotel room. Please Note: from June 10th to Late August 2014 the Lagoon Pool and Spas will be unavailable to guests due to vital maintenance works. ... more less
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- Also Known As:
- Oaks Pacific Blue Resort Salamander Bay Hotel Port Stephens
- Oaks Pacific Blue Port Stephens
- Oaks Pacific Blue Resort Salamander Bay South Pacific/Port Stephens, Australia