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“Great venue, but left wanting on food and service quality.” 3 of 5 stars
Review of Wharf Road

Wharf Road
10 Wharf Road, Nowra, Shoalhaven, New South Wales 2541, Australia
02 4422 6651
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Ranked #9 of 60 Restaurants in Nowra
Cuisines: Thai
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
New South Wales, Australia
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
66 helpful votes 66 helpful votes
“Great venue, but left wanting on food and service quality.”
3 of 5 stars Reviewed October 17, 2013

This is one of the better restaurants in Nowra. It is clear the owner is trying to offer a balance between Sydney style fine dining-cum-fine dining casual best enjoyed in a regional destination.

As a first time visitor, the initial impression was definitely a wow. The drinks and cocktail menu is extensive, with an appetising bar menu and dining menu set to impress. At first glance, the setting, the younger staff, and the decor all indicate a good night ahead.

The issues began when we ordered. The waitress struggled to explain the differences between their steak offerings, including the background of the dish and the differences between different cuts.

When we ordered one of the restaurants' Wagyu steaks, we were not prompted on how we would like it cooked, and had to request this explicitly (well done). We ordered one of the many appetising-sounding entrees too.

After enjoying the great drinks menu for the next 20 minutes, we were surprised to find our main being delivered. No mention of the entree. Turns out the waitress forgot to let the kitchen know we wanted an entree. Okay, these things happen.

We turned to our steaks next - still very pink and dripping. We were served very rare steaks despite our request. When a restaurant in Nowra charges $40 for a 300g steak, I can't help but expect better than this.

To the restaurants' credit, the head waitress waived part of the cost of our meal due to the slip ups and was profusely apologetic. I have since visited Wharf Rd again, and while the service hasn't really improved, the food has been okay (not mind blowing, but cooked and a bit better than edible).

Conclusion: Wharf Rd seems a great venue for breakfast on the balcony or drinks at the bar with a group. As what is likely Nowra's most expensive dining destination, I can't help but suggest you visit some of the better restaurants in Berry, Gerringong and Wollongong.

  • Visited September 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Canberra, Australian Capital Territory, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Food, coffee excellent though can be slow”
4 of 5 stars Reviewed October 8, 2013

This was by far the best coffee we tasted while in Tathra. We tried it twice during our stay and the quality remained consistent. The food, though pre-prepared is beautiful and is presented with eclectic garnishes (strawberries, orange slices, flower petals) which really add a touch of glamour to the dishes. I would like to see Lovacore move away from the disposable boxes which pose as lunch plates and coffee cups. It worries me that these could easily blow off the wharf and end up in the sea. They also can be difficult to eat off. Also, an extra person on the coffee machine may help in busy periods... we waited at least 15 minutes on our second visit for a couple of coffees and cakes. Overall though, I would recommend for the views, great coffee and tasty food.

  • Visited October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nowra
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“disappointing”
1 of 5 stars Reviewed October 7, 2013

After having this restaurant recommended for lunch my husband and I tried it out. To say the service was appalling would be a compliment. After waiting for over 40 minutes for fish and chips and then being told we had only waited 20 minutes was insulting. The only plus side was the apology after a long discussion and the fact that we were not charged for this abysmal outing. Never again.

  • Visited October 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nowra
Senior Contributor
23 reviews 23 reviews
13 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Patronising attitude, poor quality food and service let down a town that deserves a great river side venue.”
1 of 5 stars Reviewed October 6, 2013 via mobile


Appallingly dismissive and patronising service accompanied by inconsistent portion sizes and off food. A group of five of us dined at Wharf Road last night. We had all dined at Wharf Road previously and four out five didn't want to return. I convinced everyone to give this venue another shot as I had enjoyed a good night there the week before and thought it might be improving. We were disappointed that we couldn't have the banquet unless all of us ordered it - the reason given was that the kitchen was particular about the timing of the meals. We moved on and ordered the beer battered fish for two and the blue eyed trevalla for three. Our waitress argued about what the fish came with, (she was in the wrong) and the service was slow and a little patronising. We were annoyed that after the spiel about the kitchen being particular with the timing of the meals, two came out then we had to wait quite some time for the next three. It's never a good thing when half the table are half way through their meals before the others come out. Poor form indeed. To top this off, one of the butters was rancid and the cream served with the lemon curd tart was off. The tart itself was disappointing. Soggy pastry and very poorly presented. When we advised the waitress she reported back that the chef had said that it wasn't off, it was full fat. The attitude was insulting as was this pitiful attempt at an excuse. A simple apology and some respect for the customer would go a long way. They did at least not charge us for the dessert. I was embarrassed that I had convinced my friends to attend such a disappointing venue and sad that a restaurant with so much potential is let down by a poor attitude and bad service, not to mention less than fresh food. Five people telling everyone about their poor experience can't be good for business and I'm sure we won't be the only ones.

  • Visited October 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“One hat award????”
2 of 5 stars Reviewed October 5, 2013

first time diner with my family on Thurs night after seeing a good review on Sydney Morning Herald , who was bragging about the 6 hours slow roasted bush lamb. That lamb they talked about was dry and no flavour at all. the wagyu beef steak was served without asking us whether we liked it well done or medium cooked. Sorry to say, i won't be coming back..better go to TRevi Fountain, Nowra

  • Visited October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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