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“No complaints” 4 of 5 stars
Review of The Landmark Nelson Bay

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The Landmark Nelson Bay
4.0 of 5 Hotel   |   61-A Dowling Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia   |  
Hotel amenities
Ranked #11 of 15 Hotels in Nelson Bay
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
“No complaints”
4 of 5 stars Reviewed August 3, 2014

We stayed here for five nights in a one bedroom apartment. We really enjoyed it especially the full Bay view. Staff were extremely friendly and helpful. only complaint would be that the bed is super uncomfortable. Would highly recommend.

Stayed August 2014, traveled as a couple
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181 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Maitland, NSW, Australia
Top Contributor
83 reviews 83 reviews
36 hotel reviews
Reviews in 42 cities Reviews in 42 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 21, 2014

Spent two nights at Landmark – rooms clean and comfortable. Kitchen small and I don’t think its set up for a long stay if you wanted to cook for a family. Staff were friendly on check in and out. As it was rainy didn’t use any of the other facility . Enjoyed the location - easy walk to shops and marina.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medowie, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 1, 2014

I had booked this hotel as I was having my wedding reception downstairs at The Landmark.
Upon checking in everything seemed fine, went to the room which was OK.
I had a shower and the bathroom flooded, water was going everywhere and we had to use the towels to mop up the floor as it was so slippery, this was a building fault as there was no shower screen. Rang reception to get fresh towels who advised if we wanted more towels it would come at a cost to us as you only get new towels for a 7 night stay.

In our room there was no actual quilt, just a blanket, which meant that it were cold all night long.

The air con that is in the unit in no where near adequate for the unit to keep either cool or warm.

As this property is getting on in age there seems to be nothing that has ben updated.

To gain access into your unit is via outside, and it is so loud with people running up and down the corridors all night :/

I didn't enjoy my stay here at all, and I am a local to the region.

Upon checking out we found out that there were double charged, this has since been fixed up.

Its a shame as our wedding party had booked so many rooms and everyone had average stays there.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cooma, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 26, 2014

We stayed at the landmark hotel 22/6/14 to 25/6/14/ not a bad place to stay very peacfull we were on the 5th floor so we got part ocean veiw lots of birds fly to the balcony for food one really good thing about the place it is self contained so if don't want to eat out you can cook for yourself which would save a lot. the rooms were clean and the bed was very comfortable
And the price for three nights was very reasonable

Room Tip: 5th floor part ocean views king beds which were comphy
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
54 reviews 54 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed June 25, 2014

The Landmark Resort is now 11 years old and getting very tired. Whilst most of the rooms are now refurbished, those done 3 to 5 years ago are already looking very old and worn. Due to its age, things in the Landmark are constantly breaking down: the pool heater, the sauna, hotplates in the kitchens, air conditioners, dishwashers...you name it…it's breaking down. The place is also incredibly noisy. The walls and concrete floors are very thin allowing all sorts of noise to travel between floors and rooms next door. When someone turns on their air conditioner it rumbles through the building and drives you made. If they move their balcony furniture it almost sounds like an earthquake in the apartments below. Then there are the occasional noisy patrons of the Bowling club out front late at night. And if that's not enough, guests of the Landmark are allowed to be as noisy as they like since there is nobody on duty managing the place after 5pm. Then you have guests arriving very late or leaving very early chatting and carting noisy trollies up and down the external balcony that runs right outside the bedrooms OMG! Please just let me have a good night’s sleep. During the day you must put up with noisy guests around the pool and the noisy spa pumps all around the pool. Away from the pool you suffer from a lack of water views...instead you have a view of the car park and the gum trees. Is that what you expected? Unfortunately there is a constant feeling of in inconsistency about The Landmark as reflected in all these reviews: The quality, presentation and cleanliness of rooms are inconsistent...some good, some bad. Some have ugly scuff marks all over the walls and dirty old furniture. (BTW the cleaners NEVER clean the walls) others cleaner and newer. I have even seen guests take cats and dogs into these units…bad luck if you are the next guest! There are no ovens or grillers in the kitchens…just a microwave and cooktop. And there is NOT one BBQ in the complex….Unbelievable! Stay away from the premium priced penthouse units on the top floor outside Winter as they are just hot boxes with huge glass walls facing directly into the hot north sun however with no windows to open and cool the place down...no way! Rooms with a spa bath appear an attraction at first until you realize that you must also shower inside the bath tub with water and soap suds going all over the bathroom floor….somewhat unsafe and inconvenient indeed! Prices are hugely inconsistent too: Most expensive over the counter and via their website but significantly cheaper via Sunseeker Holidays (seeoz.com.au), OceanRoad holidays (oceanroadholidays.com) and even Scoopon. THAT'S A BIG HINT IF YOU MUST!!!

Room Tip: Check oceanroadholidays.com for the best deals, You could do better then staying at the Landmark. Oc...
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
87 reviews 87 reviews
15 hotel reviews
Reviews in 42 cities Reviews in 42 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 1, 2014

The hotel is well located close to Nelson Bay Golf Club and downtown Nelson Bay and Marina area.
The one bedroom apartment style rooms are well laid out however if you intend on cooking in house the make sure you bring your favourite kitchen utensils as the range is very limited
The in house breakfast is below standard, acceptable if you are pushed for time otherwise best have breakfast in the town centre a five minute walk away

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maitland, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stayed with 2 friends in a 2br apartment and it was great. Handy to everything. Clean. Pool is large with a 'beach' area which would be great for little kids.
We loved the on site AJs restaurant for breakfast and dinner. Owners are funny and friendly, terrific service and the food was wonderful.
Close to clubs and local shops.
Would stay again.

Room Tip: Ask for a front room up high so you get a nice view.
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  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Landmark Nelson Bay

Address: 61-A Dowling Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 15 Hotels in Nelson Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Landmark Nelson Bay 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
The Landmark Nelson Bay Hotel Nelson Bay
Landmark Hotel Nelson Bay
Landmark Nelson Bay
The Landmark Nelson Bay Port Stephens

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