We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Weekend Away” 5 of 5 stars
Review of Mantra Aqua

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Mantra Aqua to your Saves list
Mantra Aqua
4.5 of 5 Hotel   |   1A Tomaree Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia   |  
Hotel amenities
Ranked #4 of 15 Hotels in Nelson Bay
Port Stephens
1 review
1 helpful vote 1 helpful vote
“A Weekend Away”
5 of 5 stars Reviewed September 3, 2012

We had planned a weekend away to rest and relax as we had had a full on winter with family not being well. Upon our arrival we booked into our 2 bedroom apartment only to discover it was on the shady side of the building which would have been great if it was summer. Unfortunately we just needed some some and light and sunshine, so i went to the office and enquired if they would be able to move us. Although they were almost full they were very kind and helpful and managed to move us to another room which we were delighted with. The Manta Aqua is also walking distance to the shops, Marina and Bowling Club so you can leave your car in the secure carpark and walk everywhere you need to. It was a great place to stay and nice to relax in the spa pool, the outdoor pool was just a bit cold for us to swim in at the moment but it didn't mean that other people didn't use it.
Its also great to have the self contained kitchen with a good oven and microwave!!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Quickbeds

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, General Manager at Mantra Aqua, responded to this review, September 5, 2012
Many thanks for taking the time to review your recent stay with us.
We are happy we were able to assist in providing you with an enjoyable stay and pleased you found our staff so helpful. We look forward to welcoming you back to Mantra Aqua again soon.
Kind Regards
Jan Penerata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

242 reviews from our community

Traveler rating
    81
    98
    48
    5
    10
See reviews for
117
43
5
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Any
English first
Hobart, Australia
Top Contributor
95 reviews 95 reviews
89 hotel reviews
Reviews in 70 cities Reviews in 70 cities
403 helpful votes 403 helpful votes
5 of 5 stars Reviewed August 28, 2012

We arrived in Nelson Bay from our drive from Coffs Harbour. Our apartment was ready, our car could utilise the secure parking & an elevator ride to our level and we were in the comfort of our room. The apartment was an excellent size with a good size kitchen and dining table. It is set up for the family in mind. Our apartment looked out to the pool and had a nice outlook. The staff were friendly at reception and we could have easily stayed here longer!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, General Manager at Mantra Aqua, responded to this review, August 29, 2012
Thanks so much for taking the time to review your recent experience with us.
We are very happy that you enjoyed your stay and look forward to welcoming you back again soon.
Kind Regards
Jan Penerata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 27, 2012

I wanted to rate this hotel 'average' but it's probably my own fault that I didn't do more about the view. Our room looked directly out onto the rear retaining wall. In retrospect, this wasn't such a bad thing as it seemed quite private and we didn't feel as guilty about making noise on the balcony. But it certainly wasn't pretty or in any way the kind of relaxing outlook you'd expect or prefer on a holiday. Nonetheless, the rest of the apartment was great - spacious, well appointed and just the right level of luxury to make you feel spoilt but not entirely uncomfortable when you have 2 rambunctious toddlers in tow. The pool area was great, although a little cold for us at the time so we spent a good deal of time in the spa which was spacious enough for our entourage as well as a few other guests. Everything is within walking distance but you aren't exactly 'where the action is'. When we were there the place was relatively empty and i expect things could get a little rowdy at full capacity, especially around the pool area. Service at reception was a bit hit and miss - we had both excellent and poor service experiences there with two different people.

  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, General Manager at Mantra Aqua, responded to this review, August 28, 2012
Thank you for taking the time to provide feedback on your recent stay.
We are glad you found the apartment spacious and well appointed. In regard to the views, we do have several unit types each with different outlooks. It is disappointing that in this instance your room type did not meet your expectation.
Please also accept my apolgies that the service you received during your stay was inconsistent. The issues you raised have been addressed with the relevant staff.
Kind Regards
Jan Penerata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2012 via mobile

We stayed at Mantra Aqua recently in a 3 bedroom apartment and we found the room to be spacious but the aspect of the room faced the alley of Nelson bay shops and someones inflatable pool. For the money you would expect a better aspect. The website is deceiving and shows only lovely views of the pool. The unit was very clean though which I believe is very important . Also the beds which were said to be single beds were not single beds and very narrow. A large adult male would not fit in the single beds. Being the middle of winter I did expect blankets or doonas on the beds but to our dissappointment there was only one blanket pert bed and when i requested extra blankets there seemed to be problem with providing those. When they did give us extra blankets they were summer blankets.

  • Stayed July 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, General Manager at Mantra Aqua, responded to this review, August 28, 2012
Thank you for taking the time to write about your recent experience with us.
It is disappointing to read that some aspects of the stay did not meet with your expectations.
We did face exceptionally cold weather earlier this month and please accept my apologise that the blankets in the unit were insufficient. I will certainly follow this matter up with housekeeping and appreciate your bringing it to my attention.
We hope to have the opportunity to welcome you back to Mantra Aqua again.
Kind Regards
Jan Penerata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballarat, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 22, 2012

Stayed in 10,11,12 July 2012 in a two bed apartment (28) and was impressed.
Has a galley kitchen and massive area for eating,living room. Would be marvellous in summer.
Saying that every room had a ceiling fan aswell as pedestal fans so I gather it must get hot during the warmer months. It gets all day sun but I wouldn't be worried as all the units look like they have all new split sytems installed. Short two minute work through the back gate to Nelson Bay golf so thats an added bonus, $3.50 schooners. Easy enough walk into town pavement the whole way. Spa was heated so kids were in using it even during july so thats was a bonus. Our apartment had a washing machine with detergent provided with good appliances to boot with washer,dryer and dishwasher. Would go again for a mid year break.
Only downside computer in office are wasn't working for internet use.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, General Manager at Mantra Aqua, responded to this review, July 30, 2012
Thank you for taking the time to write about your recent experience at Mantra Aqua.
We are pleased you enjoyed your stay even in the midst of winter and that you liked our location.
We look forward to welcoming you back again soon.
Kind Regards
Jan Penerata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 22, 2012

Met our needs! Perfect for family of 2 adults 2 Children. Middle of Winter, Spa kept Children satisfied..Thankyou. Foxtel.. Children Happy... Thankyou. Loved the Location, walking distance from Nelson Bay town Centre. Very spacious rooms. Would use again.

Room Tip: Ask for Pool facing, or Town facing room.
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, General Manager at Mantra Aqua, responded to this review, July 30, 2012
Thank you for taking the time to write about your experience with us. We are very happy we were able to meet your expectations and provide a memorable holiday for yourself and your family.
We look forward to welcoming you back again soon.
Kind Regards
Jan Penerata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woongarrah NSW
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 15, 2012

We had a 3 bedroom apartment for which we were able to upgrade to a 3 bedroom Penthouse on the top floor well worth the extra we paid for the upgrade $70 per day. I believe the 3 bedroom apartment looks out onto the back for the resort onto a brick wall, so from the other reviews we then upgraded and now had a top floor private balcony looking onto the water, you would only see the water from the top 2 floors for which there are 4 in total. The room was just great, heaps of space great kitchen and views, large bathrooms and lots of space for your clothes and bags.The room had foxtel and a large tv for the kids and a large 6 person table out on the balcony to have a meal. Easy walking distance to the heart of the town and shops. We will stay there again but only in a pool view room on a high floor. The staff were very helpful with the upgrade via email and nothing was ever a problem, we were even able to check out the other rooms for our next stay which was not a problem at all.

Room Tip: Must get a pool view room
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraAqua, General Manager at Mantra Aqua, responded to this review, July 30, 2012
Thank you for taking the time to provide feedback on your recent visit with us. We are happy to hear you enjoyed your stay and that you found the staff to be helpful.
We do have several different room types at Mantra Aqua, all with different outlooks. Our three bedroom standard apartments are not sold as having views but all do come with either a lovely private courtyard, outlook to the bush or the township. These are great units for those wanting a quieter outlook. We are pleased though in your case that we were able to facilitate an upgrade to the unit of your choice.
Kind Regards
Jan Penerata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mantra Aqua? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mantra Aqua

Address: 1A Tomaree Street, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Location: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Amenities:
Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Nelson Bay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Aqua 4.5*
Number of rooms: 110
Official Description (provided by the hotel):
Self contained 2 and 3 bedroom apartments,large solar heated pool with gas heated spa and BBQ area's. Under cover secure parking. Right in the heart of Nelson Bay only a 5 minute walk to Bowling and Golf clubs and the Marina. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Priceline, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Mantra Aqua reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mantra Aqua Hotel Nelson Bay
Mantra Aqua Nelson Bay, Port Stephens

Owners: What's your side of the story?

If you own or manage Mantra Aqua, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.