If travelling through, and you need a one night stop over, this place is great for the price. Cabins are clean, the rooms have what you need, it's not too noisy (considering the proximity to the highways).
In this case, the only really bad thing is that there was one BBQ. Just one. Plenty of caravan and tent spots with about 8 cabins. But just one BBQ between the lot of them. There was quite a long queue, too (thanks to another guest for letting us share so we could eat at a reasonable time).
But if you want a few days away with the family, then you may be disappointed. Far too many little things add up to a distrating time. The children's bunks do not have any protection to stop your precious bundles of joy from falling out, so you need to put the matress from the top bunk on the floor. (One of our group fell - so we're not being paranoid). Considering the bunks are in the same room as the lounge, this gets in the way. The bedroom door squeaked very loudly, right next to the bunks so you end up not moving it. There's a few items mising that you really do expect (e.g. hand towel and some kitchen items) - nothing critical, but it's shame. Otherwise there is aircon, a smal; telly and it is clean.
Outside, basic children's play equipment is provided, as is a nice (small) pool, but there was also a huge mound of dirt and building materials - one child was throwing rocks from the mound and, of course, our children wanted to follow. We should be able to let them play, not have to watch out for flying debris and tell them to go play elsewhere.
As for speaking with the owners/manager - we did ask about checking out an hour late as we left the day after the clocks went forward. That was met with such a blunt response that I didn't want to venture into the office again. As it was, cleaners were hoverring at 8am (or 7am, as it felt because of the hour change) to make sure we were out on time.
My rating would be a 4 if we stopped one night - and this is predominantly a night stop-over place. But we booked for a family meeting with others, and left disappointed - hence the rating of 2.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.