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“Short Stay” 4 of 5 stars
Review of BIG4 Merimbula Tween Waters Resort

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BIG4 Merimbula Tween Waters Resort
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3 Dunns Lane, Merimbula, New South Wales 2548, Australia   |  
Hotel amenities
Certificate of Excellence 2014
Bittern
1 review
“Short Stay”
4 of 5 stars Reviewed April 23, 2013

This is a good Caravan Park. It is well managed by friendly staff.
Our only criticism is regarding the showers. The shower-heads are fixed, at about 1.5 mtrs. and might be good for children but are hopeless for adults.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaret F, Owner at BIG4 Merimbula Tween Waters Resort, responded to this review, April 25, 2013
Thankyou for reviewing us on trip advisor. Our staff work very hard at making sure that everyone enjoys their stay. I totally agree with the shower heads in the amenities and that issue will be addressed as one of our winter projects. Thanks again
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63 reviews from our community

Traveler rating
    33
    27
    2
    1
    0
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37
11
Solo
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Queanbeyan, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 22, 2013

the floorboards creaked there was cobwebs on the windows tv reception kept dropping out
we though there would be a games room when we arrived they closed it down pool was meant to be heated but was really freezing
not happy we paid alot to stay too

Room Tip: inspect first
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2013

we stayed for 11 nights and the park is fantastic. It was our first trip with our caravan and we used a powered site, everyone so helpful at the park. The facilities are excellent and so clean our stay in Merimbula was great, including the weather, and we will definitely return to Tween Waters Resort

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaret F, Manager at BIG4 Merimbula Tween Waters Resort, responded to this review, April 20, 2013
Glad to hear that your 1st Caravan experience was a success and pleased we were part of it. Look forward to seeing you again ,

Regards Elizabeth Front Office for Mark and Margie
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Melbourne
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 11, 2013

We stayed three nights recently - reception was confusing but eventually we ended up with a Raised Villa overlooking the basketball courts near the beach. Cabin was fantastic - large, private balcony, felt secure, good facilities and a washing machine and dryer. Perfect!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaret F, Manager at BIG4 Merimbula Tween Waters Resort, responded to this review, April 13, 2013
Sorry about any confusion on your arrival, but glad all worked out for your holiday
regards Elizabeth Front office
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Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 10, 2013 via mobile

We had such a great time staying at this park. We looked at the other Big 4 but chose this one as it was a cheaper option for us and we loved the location. The park was also quiet and felt safe. We didn't stay in a cabin, we used a powered site for our motor home, so we can't really comment on the cabins or the park showers etc as we used our own.
The beach across the road was fantastic and we swam or boogie boarded every day. No surf life savers there for the week we were there. There is also a small oval and playground next to the beach.
Our kids loved the park's pools although they found the water a bit cool. The pool with the water slides was a bit warmer and they loved the slides. I thought the landscaping etc was great and the manager told us that it will be further developed with more water park area and a jumping pillow. Our kids also attended some park activities like craft or movie nights. We all loved feeding the friendly birds!
The service was great and we kept extending our stay as we were enjoying ourselves so much. We ate regularly at the nearby Cranky Cafe and it was terrific to have good coffee so close by. We also used the shuttle bus service to go out for dinner at the golf course. Shops and supermarket an easy walk across the river.
Our stay in Merimbula was fantastic and we are really glad we chose Tween Waters.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaret F, Owner at BIG4 Merimbula Tween Waters Resort, responded to this review, April 13, 2013
Thank you for choosing Tween Waters and we are glad that we fulfilled your expectations. May be we will see you again,
Elizabeth Front Office for Mark and Margie
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Melbourne, Australia
1 review
5 of 5 stars Reviewed April 1, 2013

Thanks Tween Waters for a enjoyable stay. As with all accommodation facilities your first actual impression of the site extends from the greeting and the manner in which the staff go out of there way to assist you, not only with the initial booking but any other concerns or issues you may have, in this regard the staff were great. So again thanks guys for every thing. We found the park to be very well maintained, quiet and the facilities (pools) etc. great for the kids. The villa was neat and tidy and with all the appliances and amenities required. The location we found to be perfect, close to the beach and just the right distance out of town. With the addition of a games room and jumping pillow the park will enhance its rating. Look forward to heading back there soon. Cheers

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaret F, Manager at BIG4 Merimbula Tween Waters Resort, responded to this review, April 13, 2013
Always happy to help you enjoy your stay with us hope to see back
Regards Elizabeth Front Office
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Sale, Australia
1 review
5 of 5 stars Reviewed March 29, 2013

We stayed here last year & enjoyed it so much we decided to come again this year, We had a chance of 9 days between organ recitals, which seems to happen as we age but neverless we must make do with the time available. So back we came to the same friendly people who are very helpful, let me use their workshop for a repair job on the old van. Facilities in the park are very good & it's location to the CBD makes it a pleasent walk in. We will be back again. Patrick Olds.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margaret F, Owner at BIG4 Merimbula Tween Waters Resort, responded to this review, March 30, 2013
Thank you we do try to help with any problems that may arise during your stay. Glad to hear you enjoyed your holidays with us
Elizabeth Front Office for Mark and Margie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BIG4 Merimbula Tween Waters Resort

Address: 3 Dunns Lane, Merimbula, New South Wales 2548, Australia
Location: Australia > New South Wales > Merimbula
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 56 Specialty Lodging in Merimbula
Price Range (Based on Average Rates): $
Number of rooms: 75
Official Description (provided by the hotel):
Tween Waters...The ideal spot in the Sun!Nestled on the Fishpen Peninsula in magical Merimbula between the Pacific Ocean and Merimbula Lake, Tween Waters Holiday Resort is only a two minute stroll from the shelterd lake and main surf beach, where the crystal clear waters provide swimming,surfing,fishing and a variety of recreational options!Close to the Action!Shops clubs,restaurants, cafes and entertainment venues are only a walk away,there is a great variety of Childrens activities all with in close proximity to town! ... more   less 

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