This was a very nicely appointed and very spacious room. Bed was very comfortable and we enjoyed a great nights sleep. Location to nearby restaurants was excellent, 2min walk and there was an onsite Chinese Restaurant, but we didn't try it.
One thing we didn't like was being asked to wash and dry and put away our dishes and remove ALL rubbish. Not only do I feel it inappropriate to ask a guest to a clean their own room, especially when a cleaner is paid from the room revenue to clean the room, but how can they be certain the last guests cleaned the dishes properly and what they even used if they have had to put them all away? Cleaning is traditionally provided as part of any accommodation service, no less so than laundry and I believe if any accommodation wants to stray away from the recognised industry standard then this should be advised clearly upon booking, otherwise the guest should be entitled to a clear and unambiguous industry standard understanding of what is included in the accommodation tariff.
Having said all that, we did enjoy the room enough to consider staying again 3 nights later when we passed back through town and if it wasn't for their decision to charge almost 20% more for the same room just because it was the Sunday of the Queens Birthday long weekend, they may have had a repeat customer that might actually have become a regular....
- Official Description (provided by the hotel):
- Lennox Beach Resort is situated on Australia's east coast in northern NSW, in the picturesque seaside village of Lennox Head. The 4 star resort features fully self-contained, air-conditioned apartments and full resort facilities including 16m heated lap pool, resort pool, heated spa, steam room, BBQ Area,1/2 court tennis and on-site restaurant & bar. Conveniently located in the heart of the village, easy walking distance to shops, award winning 'al fresco' dining, cafes and Seven Mile Beach. ... more less
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- Also Known As:
- Headland Beach Resort - Lennox Head Hotel Lennox Head