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“A great family holiday” 4 of 5 stars
Review of Paradiso Resort Kingscliff

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Paradiso Resort Kingscliff
4.0 of 5 Resort   |   78-80 Marine Parade, Kingscliff, New South Wales 2487, Australia (Formerly BreakFree Paradiso Resort)   |  
Hotel amenities
Ranked #5 of 6 Hotels in Kingscliff
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“A great family holiday”
4 of 5 stars Reviewed April 9, 2014

We stayed in a deluxe 2 bedroom unit with ocean views. The unit was very spacious and included a large balcony. The staff were very accommodating and the kids loved feeding the fish. The only downside was that on the Saturday night the restaurant downstairs was very busy and noisy.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadisoResort123, Front Office Manager at Paradiso Resort Kingscliff, responded to this review, April 11, 2014
Thank you for your review and taking the time to write about your experience at Paradiso Resort Kingscliff. It is lovely to hear that you enjoyed your stay, and the fish are happy thanks to your children. We look forward to welcoming you back.

Many Thanks,

The Team at Paradiso Resort Kingscliff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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50 reviews from our community

Traveler rating
    13
    23
    6
    2
    6
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27
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 13, 2013

Have just spent 5 days staying at the Paradiso Resort in Klingscliffe. Well worth the visit with helpful and accommodating staff. The location is in the heart of Kingscliffe and opposite the beach. The only downside is that the Furniture in the room is looking a bit tired and well used. Although it would seem that an update was underway. We will definitely go back.

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Top Contributor
90 reviews 90 reviews
39 hotel reviews
Reviews in 48 cities Reviews in 48 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 30, 2013

We escaped from a very dreary motel in Kingscliff and met the owner of the Paradiso by chance. We negotiated a good price and moved into a 3 bedroom apartment (we only needed one bedroom) but this unit was vacant. Our discounted apartment had one serious fault, it had no outlook and little sunlight. We noted all of the other apartments were much better located.
The rooms were large and well appointed. Located right in the Kingscliff CBD next to the restaurants and the action. Everthing worked except the DVD player. Secure undercover car parking was at no extra charge.Laundry, dishwasher full kitchen included. No free WiFi though.
The unit was very comfortable to live in. Pity about the aspect but we could have chosen a different one but the discount was too attractive. It has a lift.

Room Tip: Check out the aspect because there is much difference between a sunny room with a view and one witho...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 16, 2013

We spent 3 nights here from 11 July 2013 and stayed in the 2brm + studio room ocean deluxe apartment. We purposely didn't prebook a place at Kingscliff as wanted to check out the apartments first. Our priority was an apartment that was large enough (2 adults and a todder) and that it was clean.

Management was lovely and welcoming, we were shown through a few different apartments by a young lady and for the duration of our stay we the staff to be helpful and friendly.

The apartment we chose was very spacious with plenty of light as we were at the front of the building with an ocean view. The furniture was comfortable and the apartment was clean and well maintained.

There are heaps of restaurants and a Woolworths supermarket a short walk away.

We enjoyed staying at Paradiso and would definitely stay again.

Room Tip: Choose a front apartment with an ocean view, it's lovely sitting outside on the balcony. If yo...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Australia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 26, 2013

Delux penthouse room 333. With elderly mother in tow, unable to get to penthouse without having to negotiate steps with wheelchair etc, both showers had a a foot high step for her to cope with, old fashioned no walk in shower. The lift smelt of poo and everytime we traveled in it we held out noses, our hot tub, was not working, on enquiring we were told it could be fixed for a nominal fee ....what the ???? No privacy or noise buffer from bedroom doors, made from slatted wood. Goods from previous guests left, not cleaned properly ie ONE sheet of paper towel on a roll and a ladies handbag, and the lounge had debris between cushions. Mouldy, dirty cushions on lounge floor . Asked for clean towels, told only change them once a week.......not at all what I expected after paying top dollar. Expressed our concerns to male staff member at desk, he was very dismissive, I told him I would be writing a review he said 'knock yourself out'. Would not even think of returning. Could be a lot better if cleaned and maintained properly, dont know about staff though, need some inservice.

Room Tip: Do yourself a favour, stay somewhere else.
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  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadisoResort123, Front Office Manager at Paradiso Resort Kingscliff, responded to this review, October 21, 2013
We are shocked to hear of your experience! We pride ourselves on our lovely, extremely quiet, large, modern apartments. There is no excuse for a room being unclean and especially understand that it is unacceptable for a room to still have previous guests belongings. ( I am baffled as to how this could occur as we have a strict cleaning regime which should make it impossible for such mistakes). We encourage all guests to raise any concerns with us directly at the time of stay and are very shocked to hear that a Paradiso staff member has treated you with such disrespect. This resort means the world to us and such rudeness is not tolerated. We will definitely be having a word with our reception team as a result of this review and will endeavor to create an environment where this will not occur again. We will also pass this review on to our resort housekeeping team (who I am sure, will be equally horrified).
We appreciate your feed back.

Warm Regards,
Paradiso Resort Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 22, 2013

7 of us stayed here on a girls only long weekend. We booked 2 x 2 bedroom apartments which had a studio room that we used as an extra bedroom. The rooms were huge and spacious. The main bedroom had an ensuite and there was another bathroom/toilet for the rest of us.
The kitchen was fully equipped and the lounge area had a large TV and comfy lounge.

The reception area was attended by really pleasant staff who did all they could to accommodate us when we asked for extra bedding as it got a little cool during the night.
They also managed to give us two rooms close to each other as we requested.

The pool area was beautifully landscaped but the pool was a bit on the smallish size. It also had a spa which was nice. We hired a tarago sized car which we could park in the secured car park. While the car park was great, we found it a little difficult manouvering the car in and out of the last vacant spot.

The resort is right on the main strip of Kingscliff in the midst of shops and restaurants. Perfect for what we wanted and across from the beach.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadisoResort123, Front Office Manager at Paradiso Resort Kingscliff, responded to this review, June 22, 2013
So happy you enjoyed your stay ladies! We seem to be building a market for girls' weekends away! Look forward to seeing you back in Kingscliff village. Management.
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Perth, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 20, 2013

We stayed at Paradiso Resort Kingscliff over easter 2013. It was probably the worst accommdation we've ever had the misfortune staying at. The apartment stank, the couches smelled of puke, the toilet ensuite was not properly cleaned and the rooms weren't very soundproof, hence sleep quality was very poor.
Will definitely not stay here again and will advise friends and family not to make any bookings at this property. Wish we could get our money back!

Room Tip: Don't stay here! Check out Byron Bay accomodation instead.
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParadisoResort123, Front Office Manager at Paradiso Resort Kingscliff, responded to this review, June 22, 2013
We are shocked to hear of your experience! We pride ourselves on our lovely, extremely quiet, large, modern apartments. While Easter is a very busy time there is no excuse for a room being unclean. We encourage all guests to raise any concerns with us directly at the time of stay. 3 months after a stay is unusual to say the least. We will certainly pass this comment on to our resort housekeeping team (who will be equally horrified) and to those owners who use outside cleaners. Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Paradiso Resort Kingscliff

Address: 78-80 Marine Parade, Kingscliff, New South Wales 2487, Australia (Formerly BreakFree Paradiso Resort)
Location: Australia > New South Wales > Kingscliff
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Kingscliff
#5 Luxury Hotel in Kingscliff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Paradiso Resort Kingscliff 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Breakfree Paradiso Hotel

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