So excited about this holiday only to be disappointed as soon as we walked in.
The girl on reception was picking at her finger nails when we walked in, continued to pick her nails when I was waiting to check in - looked up at me and said " checking in?". No I'm just standing here with all my luggage because I want a coffee?? My partner experienced the rudest of our experiences with staff while waiting for a lift - two staff members with trolleys were also waiting for the lifts. Both staff took both lifts and closed the doors and making my partner wait for the next one. What happened to the guests taking priority?
Rooms are average - the sink was filthy and there was mould in the shower. I appreciate that the resort is highlighting the ocean views with the shutter blinds however I'd like to sleep in on my holidays which was impossible unless the blinds were closed which meant no sea breezes.
Breakfast was average most days - having cold eggs is not a way to start the day.
In our opinion it's very rude of the hotel to put all TVS on Hotel Mode which means you are forced to watch free to air TV or a pitiful range of Fox channels. So if you have children, there is no DVD player as stated on the website and if you want to keep them entertained with a movie be prepared to pay through the nose for it. I understand it's a holiday and TV is not the most important thing but it's nice to watch a movie on the days when it's raining or after a lovely dinner at the many restaurants in Salt Village.
Overall, I don't think this was the place for couples - especially school holidays.
It's very close to the beach and the surf club is great.
I'd comment on the pool but in 7 days I never got the chance to use the pool due to over crowding and the huge amount of children - I don't want to be splashed and listen to crying. An adults only pool would be a great idea.
Kingscliff is great - but I think Peppers will be our next choice.
- Official Description (provided by the hotel):
- Found in Kingscliff in northern New South Wales, Mantra on Salt Beach offers exceptional facilities and a beautiful beachfront location just 90 minutes drive from Brisbane, 30 minutes from Byron Bay and only 15 minutes from the Gold Coast Airport. Offering elegance and style with sweeping easterly views to the Pacific Ocean and lush, green grounds to complement its naturally beautiful surroundings, Mantra on Salt Beach is the ultimate coastal getaway. We offer Hotel, One and Two Bedroom Rooms and Suites each with air conditioning, private balcony, cable TV and most offer breathtaking ocean views and wheelchair accessible rooms are available. Centrally located within Salt Village, Mantra on Salt Beach offers direct access to a variety of restaurants, retail stores and the onsite day spa. The hotel features a lagoon pool, tropical pool, rock spa, two tennis courts, gym & free undercover parking. We also have 24 hour reception and a concierge. On the weekend Salt Bar offers a bus service to the main street of Kingscliff where there are even more shops and restaurants to enjoy. Enjoy breakfast or lunch overlooking the resort's lagoon pool and Salt Beach while indulging in the delightful menu of Surge Restaurant & Bar. Using the freshest local produce the head chef creates an enticing breakfast & lunch menu that will impress and satisfy everyone. For the family Surge Restaurant & Bar has you covered by creating affordable kids meals and provides high chairs on request. Numerous leisure activities are available when staying at Mantra on Salt Beach. Whether it be climbing Mount Warning, bike riding the 7km beachside path to Kingscliff or Cabarita, fishing the Tweed, or any other activities you can think of we would be happy to arrange it for you. ... more less
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- Also Known As:
- Mantra On Salt Beach Hotel Kingscliff