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“Average” 3 of 5 stars
Review of Wollongbar Motel

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Wollongbar Motel
3.5 of 5 Motel   |   19 Shirley St, Byron Bay, New South Wales 2481, Australia   |  
Hotel amenities
Ranked #27 of 30 hotels in Byron Bay
Central Victoria Austalia
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Average”
3 of 5 stars Reviewed February 14, 2013 via mobile

The reviews we read on Trip Advisor were very accurate. The location is excellent, the building and facilities tired, the room servicing very random, the reception staff helpful and the pool very enjoyable. They need to do some I vestment in the property and their staff if they want to do well in this competitive environment.

Gail

Stayed February 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig D, Front Office Manager at Wollongbar Motel, responded to this review, June 17, 2013
Thanks for your review Gail.
As the winter low season approaches we have restoration and upgrade plans in place. It is also a good time for our house keepers to spend the extra time on each room to increase the standard. I hope you enjoyed your stay in Byron Bay and glad to hear you enjoyed our pool.
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82 people have reviewed this hotel

Traveler rating
    17
    35
    15
    12
    3
See reviews for
16
35
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Cambridge, UK
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 21, 2013

Room was a bit dated and ropey but very clean. Management and reception were very friendly and helpful. Sometimes you get the rat race attitude from Byron business owners because they're so flat out busy and don't need to try too hard as the punters flock there. These guys were brilliant - so helpful. Thanks for a lovely stay.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig D, Manager at Wollongbar Motel, responded to this review, February 4, 2013
Thanks for your review Tony,

Byron Bay can get busy , especially at the time of year you were here! We are glad you enjoyed your stay and hope we can accomodate you again some day.
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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2013

I am a travel agent in Sydney and would highly recommend Wollongbar Motel - we booked the 3 bedroom apartment which is at the front of the property - great for family groups sleeping up to 10 people - 8 comfortably. Nigel and Jayne the Managers were very informative with what to do around Byron Bay and the apartment was fantastic!! They even made our beds daily which was a bonus - and when I had clothes washing to do - Nigel even hung it out as I was busy shopping in town - what can I say!!! The pool area was very handy - very clean and great for a dip in the hot temps - we cooked BBQ's at the poolside and were able to supervise the kids at the same time - the kids loved the access to the beach - they loved walking over the old railway lines and going through the private track - it was like being back in the 70's...

I highly recommend the 3 bedroom apartment if you are looking at a group of people who want to be right in town and have a great place to relax and sleep in..

Room Tip: 3 bedroom apartment great for family groups of 8-10 people
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 13, 2013 via mobile

Rooms clean enough. Air conditioning doesn't work. A bit disappointing for the heat of summer. Short walk into town. Pillows were uncomfortable, fortunately there were spares but they too were identical.
If its only one night and you get it cheap enough then go for it. For extended stays I would avoid it.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig D, Manager at Wollongbar Motel, responded to this review, February 4, 2013
Sorry to hear your air conditioner wasn't working. Often it can be as simple as replacing flat batteries in the remote , or ensuring power activation key is in the slot on the wall underneath. Had you let us know we may have been able to fix it or move you to another room. Hope you had a good time in Byron Bay.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 2, 2013 via mobile

Direct beach access. Great location for everything you need- close to beach, bars and shops! Super Clean and extra friendly staff!
Great value, even during peak season.
Will definitely stay here again.

Stayed January 2013, traveled as a couple
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Craig D, Front Office Manager at Wollongbar Motel, responded to this review, June 17, 2013
Hi Venessa,
Happy to hear you enjoyed your stay with us at Wollongbar Motel. You are most welcome back when you travel through town again.Hope to see you soon.
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donegal
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 17, 2012

Nice location on the edge of town, few mins from town centre. Beach only 50 yards from hotel. Lovely big beach. Basic but clean rooms, good in size, we stayed in the lower deck. Didn't get to use the pool as beach was so close. Would stay here again. Staff were friendly.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig D, Manager at Wollongbar Motel, responded to this review, July 1, 2013
Thanks for taking time to comment.I am glad you enjoyed your stay and our easy beach access.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrington, Cheshire
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 14, 2012 via mobile

Basic room although it was called a deluxe double! Balcony was with everyone else on the

The bathroom shower needed a good clean, didn't look like the glass doors had ever been cleaned.

Once you'd manoeuvred yourself into the toilet you needed to close the door before you sat down, otherwise you couldn't close the door!

Kettle didn't work but was changed immediately. Light above kitchen area flickering, but again changed promptly when asked!

Glad I found the huge cockroach on my bedside table the morning I was leaving!!

  • Stayed September 2012
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Wollongbar Motel

Address: 19 Shirley St, Byron Bay, New South Wales 2481, Australia
Location: Australia > New South Wales > Byron Bay
Amenities:
Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #27 of 30 hotels in Byron Bay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wollongbar Motel 3.5*
Reservation Options:
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Also Known As:
Wollongbar Hotel Byron Bay
Wollongbar Motel Byron Bay

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