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“Great stay at Beach Suites” 5 of 5 stars
Review of Beach Suites

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Beach Suites
4.5 of 5 Hotel   |   20 Bay Street, Byron Bay, New South Wales 2481, Australia   |  
Hotel amenities
Ranked #3 of 30 Hotels in Byron Bay
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Great stay at Beach Suites”
5 of 5 stars Reviewed October 2, 2012

My husband and I had a great week at the Beach Suites in mid September 2012. We wanted to stay somewhere nice as we are soon to be three with a baby on the way and would probably be looking for different elements in our accommodation in the future. My partner mentioned that this trip was our 'babymoon' when booking and they threw in a beautiful pregnancy massage and a lovely box of skincare goodies on our arrival - this was a lovely touch.

We stayed in room number 6 which was beach facing with a private pool. The suite itself was beautifully appointed with a lovely big bathroom with spa bath and rain shower, and a very comfy bed and kitchenette. The lounge was incredibly comfy!

Service was great, with our room being cleaned each morning and we enjoyed the daily replenishment of Byron Bay cookies.

The private pool and outdoor area was great also, I have only one minor complaint which was that we didn't get a great deal of sunshine outdoor deck because of the shades on the first floor. However, we did just head over to the beach which was directly across the road if we wanted to soak up the sun. The plunge pool was the perfect temperature and completely private to the outside world and the upstairs apartments.

The Beach Suites are located in a great spot, so close to everything but without being bothered by any noise. We would definately come back to stay - thanks for a great week!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachSuites, Manager at Beach Suites, responded to this review, October 3, 2012
Dear Balilover2011,

Thank you for taking the time to write about your recent stay with Beach Suites. We are thrilled that you liked our new 'Babymoon' package. This is something we recently developed and we have complete faith in Byron Bay Massage to deliver you a lovely experience. We are proud ot offer our local gift box as they showcase the beautiful goodies available in our area.
We put a lot of effort into looking 'effortless' so that you can have a relaxing break in beautiful surrounds - it is great that you were able to experience and appreciate all that we have to offer.
We wish you all the best for your impending arrival and look forward to welcoming you back to Beach Suites as a family.
Warm regards
Helen Buckley
Manager
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89 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 25, 2012

We literally just walked in the door from three nights at Beach Suites, I couldn't wait to write a review.
You feel like you're the only people in the entire place. The location is incredible, two minutes from all the cafes, shops and bars of Byron but once you put the key in the door, you've stepped back into your private oasis.
It's very close to the Byron Beach Hotel so we enjoyed the best of both worlds, a minute walk to the pub but not once were we disturbed by noise if we went home early.
We stayed in a suite with a private plunge pool and for only an extra $70 a night (compared to a garden suite), it was well and truly worth it. Heated to just the right temperature and with a depth of 1.2m it's perfect to enjoy the amazing Byron sunshine with a glass of bubbles in hand.
The staff are fantastic with the planning/booking process made easier by a knowledgeable and kind team. Check in/out was faultless, quick and easy.
The personalised service continued when we were leaving for breakfast on the second day having not chosen to have our room tidied up the day before. One of the housekeeping staff obviously remembered and asked if we would like it done, which we agreed to and it was completed before we got back.
Overall, I couldn’t dream of staying anywhere else in Byron Bay. We will be back!

Room Tip: Book the plunge pool rooms! They are without question worth it! Suite #6 is at the end of the build...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachSuites, Manager at Beach Suites, responded to this review, August 27, 2012
Dear Lauren D,

Thank you for your kind review... we're blushing! We are very pleased that your stay was so enjoyable and that you were able to experience the discreet service we offer. Beach Suites is extremelly private and unobtrusive, yet our assistance is never far from reach. I often marvel at how I can welcome someone to the Suites and then not see them again until they bid farewell.

Our location and surrounds are easy... Mother Nature and our architect did a wonderful job, but our staff are our pride as they are the 'experience' and I am always so pleased to hear that they enhanced your stay.
We look forward to your return and assisting you to 'disappear' into your haven!
Warm regards
Helen Buckley
Manager
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canberra
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 10, 2012

We recently stayed at Beach Suites Apartments for 4 nights. Located at the main beach with easy access to good restaurants and shops within 5 mins walk. The rooms are SPACIOUS
and very well appionted. Staff are very helpful. Secure underground parking.
Priced at the high end but worth a stay. There was a plunge pool infront and ocean views
from the deck

Room Tip: Beach front rooms have a great view and access from the street.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachSuites, Manager at Beach Suites, responded to this review, August 12, 2012
Dear chuiCanberra,
Thank you for taking the time to write about your recent stay with Beach Suites. We are please to hear that you had time to enjoy all that Beach Suites and Byron Bay has to offer.
We do pride ourselves in offering a roomy, comfortable space for you to unwind and relax. The private, heated plunge certainly does make it unique and special.
We hope that you are able to come and stay with again some time soon.
Warm regards
Helen Buckley
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 30, 2012

Superb location and overall a great Byron Bay choice. We were charged a ridiculous amount because of the Splendour festival and it certainly is not worth the $490 a night rate they charged. But a nice place none-the less. At times house keeping were a bit lazy - no replacement soap and shampoo one day for example. Also they do not provide all of the things you would expect at this price like a body moisturiser in the bathroom for example. But this small oversights did not matter in the scheme of things as our place had lots of other small touches like complimentary fresh milk, great BBQ and location location location. And the rooms were lovely and quiet and beautiful fresh air through the whole place.

Room Tip: Our ground floor apartment with private pool and its own private enterance was fantastic!
See more room tips
  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachSuites, Manager at Beach Suites, responded to this review, August 7, 2012
Dear simoneshugg,

Thank you for taking the time to write a review following your stay with Beach Suites. I'm sorry that you felt our property was not worth the rate charged, but I would like to point out that we do not inflate our prices when there is a local event - this is our rate all year with the exception of the five days of the Easter holidays and three weeks at Christmas.

I apologise that the housekeeping missed replacing a couple of the guest amenities one day for you... we do offer a lovely body soothe from Sanctum in all of our rooms.
I hope that you had a wonderful time at Splendour in the Grass and took advantage of our special 'shoe cleaning service' for your muddy boots at the end of each day!

We look forward to welcoming you back to Beach Suites in the future, especially now that Splendour has returned to Byron for good.
Warm regards
Helen Buckley
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birkdale, United Kingdom
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 7, 2012

Location superb - quality outstanding.

High quality apartments on the sea front with plunge pools - what more can you ask for?

We did not pre-book and were able to negotiate a reduced rate.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachSuites, Manager at Beach Suites, responded to this review, June 10, 2012
Dear Rainmaker_UK

Thank you for your review, it sums things up quite well! Winter is a great time to check out the packages listed on our website and grab a great deal - it is still a beautiful time of year in Byron, particularly as the whales are migrating.

We look forward to welcoming you back to Beach Suites again.
Warm regards
Helen Buckley
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 12, 2012

Fabulous location that's close to the beach and the town, underground secure parking and the garden suite was amazing!

The only reason I've not given the Beach Suites a 5 is because we didn't have access to a pool and I think its expected when you spend that amount of money on accommodation but apart from that it's perfect!

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachSuites, Manager at Beach Suites, responded to this review, April 17, 2012
Dear ExplorerK9,

Thank you for taking the time to write a review of Beach Suites after your recent stay.

I too, love the Garden Suites as I think they have such a restful tranquililty about them, even though you are situated in the centre of Byron Bay... so close to all you could need for a fabulous holiday.

It was comptemplated long and hard what to do with swimming pools for the complex. In trying to achieve a unique and private experience, individual pools were placed in rooms - in trying to also consider the environment, we only put them in 8 out of 14 rooms... We did however manage to get a really big, fresh, sparkling, ever-changing pool installed over the road which is always good for dip!

Warm regards
Helen Buckley
Manager
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liverpool
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 9, 2012

A centrally located luxury block in the town centre, Beach Suites suited our needs admirably.
We had a ground floor unit, with plunge pool, which was a welcome feature, given the heat.
The staff were friendly and helpful, and our room was fresh-smelling, and cleaned to a very high standard.
Try to negotiate on price, as coming as we do from the UK, it is not cheap.
It is however a very pleasant, high-end apartment block.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachSuites, Manager at Beach Suites, responded to this review, April 17, 2012
Dear LiverpoolPompo,

Thank you for taking to time to write about your recent stay with Beach Suites.

I only recently met with our housekeeping team to thank them for the conscientious way in which they do their job. It is extremely hard work and we depend on them to present our product to such a high standard. They are to be congratulated and I will relay your comments to them.

We look forward to welcoming you back to Beach Suites the next time you complete the long haul from the UK and yes... the plunge pools are a fabulous little spoil!

Warm regards
Helen Buckley
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beach Suites

Address: 20 Bay Street, Byron Bay, New South Wales 2481, Australia
Location: Australia > New South Wales > Byron Bay
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #3 of 30 Hotels in Byron Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Beach Suites 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Byron Bay's most private beachfront luxury accommodation. The best of Byron with light filled and spacious rooms, quality furniture and fittings. Two and three bedroom penthouse apartments with their own rooftop pool, Studio style rooms in a garden setting or Beachfront studios with their own private plunge pool and private front gates for direct beach access. A beautiful boutique hotel in the heart of Byron Bay. ... more   less 
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