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“Very friendly” 4 of 5 stars
Review of Bay Motel

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Bay Motel
3.0 of 5 Motel   |   12 Bay St, Byron Bay, New South Wales 2481, Australia   |  
Hotel amenities
Ranked #9 of 30 hotels in Byron Bay
Moss Vale, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Very friendly”
4 of 5 stars Reviewed May 8, 2013

Nancy and Greg were very friendly hosts. We enjoyed our stay immensely. The room was exceptionally clean and comfortable and our hosts were more than happy to help us out with wi-fi, and restaurant recommendations. We requested a late check out so that we could do a snorkelling tour and that was no trouble to them at all. Would stay there again if ever we go back to Byron

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancye A, Public Relations Manager at Bay Motel, responded to this review, September 17, 2013
Thank you for praising our hospitality. We love meeting and talking to all of our guests. We enjoy all of your wonderful stories and are always happy to help to make your stay as memorable as possible.

Hope you visit us and the Bay Motel in the near future.
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47 people have reviewed this hotel

Traveler rating
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    22
    6
    0
    1
See reviews for
12
16
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Polish first
  • Any
English first
Brisbane, Queensland, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 4, 2013 via mobile

So upon booking this place and looking at photos online I was not expecting much...but I was definitely pleasantly surprised!!

When checking in the managers were super friendly and helpful..this continued for our two day stay as well as cleaning staff !

The rooms are extremely modern with a mini kitchenette including a microwave and bar fridge . The bathroom is nothing special but suit us fine.

Location was perfect as you are right on the water front and on the doorstep to all of Byron city centre. The lighthouse is just a five minute drive up the road. Compared to other places around the price is fairly reasonable but you ate still in tourist central so it is a little on the high end.

All in all perfect little getaway for us ! Will definitely be recommending to friends.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancye A, Manager at Bay Motel, responded to this review, May 5, 2013
To Jordy. We thank you for your honest review and now please let me know what we can do in the bathroom that would make it better. Glad you had a nice time and look forward to your next visit.
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Stockholm, Sweden
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 20, 2013

We were greeted by manager when we arrived with a rude "about time" at 9.00 pm, even though I had rung earlier and told them that there is a chance we might be late due to traffic more than once. The owners seem to have a problem that there was a mixture of male and female friends though the number of people were quoted correctly, and told us that "people like you come here to PLAY UP". Also the owner was not happy about booking the room online telling us how we should have called to booked the place. When asked if you didn't want people to book online why did you advertise it on an online booking site his reply was a pathetic "that's the only way we could advertise it online". A paying customer should not have to put up with such rude service. Do not stay here.

  • Stayed April 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marrickville, Australia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 9, 2013

A bit expensive but it is Byron Bay. You can walk to the beach and also right in town. Quiet considering where you are and good parking.

Not to many young people staying which helped.

recommend if you must stay in Byron Bay. Don't recommend Byron Bay though

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancye A, Manager at Bay Motel, responded to this review, April 15, 2013
Thank you for taking the time to write a review. As you mentioned we are only 50m walk to the beach which is a great drawcard for our motel.

Im sorry to hear you didn't enjoy Byron Bay as much as you'd hoped. Byron Bay has beautiful scenary and great things to offer and we really hope you do return soon.
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Ipswich, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2013

This overnight stay was booked by Corporate traveller for me. I knew how much the tarriff was so was a bit surprised when I turned up...It looked as if I was going to be staying in a tired old room. Greg showed me to the room (room 2) and I was so Pleasantly Surprised. New, Modern, elegant, clean, big bed - it was lovely. that night I went around the corner to eat and told the waitress where I was staying. She could not picture the motel until i said the old one tucked away. She was also surprised there were nice rooms as she was under the impression that they were old rooms too...
Looks can be deceiving!
Don't overlook this one - it is so handy to everything!

Room Tip: Room 2 is renovated - some others are too...but not sure which ones.
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancye A, Manager at Bay Motel, responded to this review, March 20, 2013
Thank you so much for taking the time to review our motel. We are pleased that you enjoyed our new rooms and yes I agree our exterior is tired but we are working on improving this in the near future.

Thank you again for your kind words and hope to see you again on your return to Byron Bay.
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tooradin
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 9, 2013

This place should promote more, with immaculate we'll fitted rooms included a super comfy king sized bed
The outside doesn't inspire and the inside is a welcome surprise. Loved the place and wouldn't hesitate to return

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancye A, Manager at Bay Motel, responded to this review, January 16, 2013
Thank you for your kind words, we are extremely proud of our newly renovated rooms. At some stage we will renovate the exterior but until then we will still have the old school motel look.

Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moranbah, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 21, 2012

We stayed here overnight with our son. When I booked, because of the price and location, I really wasn't expecting too much but figured it was just for one night and we wanted to be able to walk to dinner/breakfast/beach. We were pleasantly surprised by the recently renovated room (reading the other reviews for this motel, maybe we lucked out with this?), but seriously you do not get a better location regardless. We will definitely stay here again :)

Room Tip: Ask for a renovated room!
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancye A, Manager at Bay Motel, responded to this review, November 26, 2012
Dear Valued Reviewer,

Thank you for your review of our motel.

It’s such a pleasure to hear that you had a memorable holiday experience with us recently. Nothing is more rewarding than knowing that our guests are enjoying our new renovated rooms.

Please continue to remember us whenever you planning your next holiday to Byron Bay. We look forward to welcoming you back again soon.

Kind Regards,
Nancye & Greg
Managers
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Additional Information about Bay Motel

Address: 12 Bay St, Byron Bay, New South Wales 2481, Australia
Location: Australia > New South Wales > Byron Bay
Amenities:
Beach Free Parking Kitchenette Suites
Hotel Style:
Ranked #9 of 30 hotels in Byron Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bay Motel 3*
Official Description (provided by the hotel):
Perfectly located on beautiful Byron Bay beach, a stay at the centrally located Bay Motel will have you coming back for more. With the white sand of one of the most pristine beaches just 50m away and the surf club directly across the road, the Bay Motel is the perfect location to soak in all that Byron Bay has to offer.Offering double, twin and suites with air conditioning, free satellite TV, microwave and coffee making facilities. Free secure parking is available for all of our guests. Across the road on the beachfront is a park offering barbeque facilities and children’s playground. At the Bay Motel we offer you the best location, friendly service and great value for your holiday dollar. Our goal is to make your stay with us in Byron Bay comfortable, enjoyable and most of all memorable. ... more   less 
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