We were greeted by manager when we arrived with a rude "about time" at 9.00 pm, even though I had rung earlier and told them that there is a chance we might be late due to traffic more than once. The owners seem to have a problem that there was a mixture of male and female friends though the number of people were quoted correctly, and told us that "people like you come here to PLAY UP". Also the owner was not happy about booking the room online telling us how we should have called to booked the place. When asked if you didn't want people to book online why did you advertise it on an online booking site his reply was a pathetic "that's the only way we could advertise it online". A paying customer should not have to put up with such rude service. Do not stay here.
- Official Description (provided by the hotel):
- Perfectly located on beautiful Byron Bay beach, a stay at the centrally located Bay Motel will have you coming back for more. With the white sand of one of the most pristine beaches just 50m away and the surf club directly across the road, the Bay Motel is the perfect location to soak in all that Byron Bay has to offer.Offering double, twin and suites with air conditioning, free satellite TV, microwave and coffee making facilities. Free secure parking is available for all of our guests. Across the road on the beachfront is a park offering barbeque facilities and children’s playground. At the Bay Motel we offer you the best location, friendly service and great value for your holiday dollar. Our goal is to make your stay with us in Byron Bay comfortable, enjoyable and most of all memorable. ... more less
- Reservation Options:
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