I had heard really good things about Peppers Resort and believed that they were the best resort chain in Australia.... but certainly not what I expected... The property was beautiful, well kept, tidy with beautiful gardens...But the service was quite average. We booked the high-tea package, for which the reception told us that it started from 11am.. yet when we turned up to the restaurant at 11am, the woman's attitude was woeful. Is it my fault that there was a breakdown in communication between the restaurant and reception?! I took my mother away for a Easter weekend away and was a bit embarassed about the way that we were treated. Reluctant to stay at one of your properties again due to a lack in service...
- Official Description (provided by the hotel):
- Reflecting the style and elegance of the original homestead, Peppers Craigieburn was originally built in 1887 and welcomed its first guests in 1909, with 2009 marking 100 years of exquisite stays, service and food. Within easy reach of Sydney, Canberra and the coast, Peppers Craigieburn is set in an area renowned for its national parks, antique shopping and cool climate wines ultimately offering an idyllic and relaxing escape. The retreat boasts 72 guest rooms spread across two wings with a selection of rooms featuring either views of the golf course or the landscaped gardens while premium accommodation includes an airy shared balcony with views designed for relaxation. All rooms include central heating, flat screen television, tub chair, minibar fridge, tea/coffee-making facilities, ensuite bathroom with shower, hairdryer, shampoo and toiletries, iron and ironing board and high speed wireless internet. Overlooking the picturesque garden estate and golf course, the retreat's signature restaurant Montfort's Restaurant has gained an enviable reputation in the Southern Highlands for fine food and a welcoming ambience. Prior to your dining experience at Montfort's Restaurant meet your friends for an aperitif in Montfort's Bar & Lounge. The retreat offers an idyllic and relaxing escape. Set on a picturesque country estate, this fully refurbished grand country home features its own private nine-hole golf course, billiards room, tennis courts and Endota Spa. When visiting Bowral and the Southern Highlands, you will be inspired by the beauty of the local area. Highland fresh air, fresh produce and friendly locals will ensure your stay at this retreat is one to be remembered. Important Information Commencing 27 November 2014 Peppers Craigieburn Restaurant and Bar will be undergoing refurbishment, for a duration of 8 weeks. During this time we will continue to provide full food and beverage options for our guests. ... more less
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- Also Known As:
- Peppers Craigieburn Hotel Bowral
- Craigieburn Hotel Bowral