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“Convenient and quiet for a nice weekend away” 4 of 5 stars
Review of The Sebel Bowral Heritage Park

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The Sebel Bowral Heritage Park
4.0 of 5 Hotel   |   9 Kangaloon Road, Bowral, New South Wales 2576, Australia (Formerly Grand Mercure Bowral)   |  
Hotel amenities
Ranked #3 of 9 Hotels in Bowral
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Convenient and quiet for a nice weekend away”
4 of 5 stars Reviewed December 1, 2013

Recently stayed here as my daughter was getting married in the area, rooms were lovely had everything you would need for a relaxing getaway, there is no restaraunt on the premises but bowral is a 5 minute walk away with plenty of pubs, cafes and restaraunts, so much to explore in the areas surrounding and would definately go back.

  • Stayed November 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Bowral Heritage Park, responded to this review, December 5, 2013
Dear Thaitreat,
Thank you for taking the time to post your review at Grand Mercure Bowral. We hope that you enjoyed your daughters wedding. We are so pleased that you enjoyed your stay and we look forward to welcoming you again in the future.
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87 reviews from our community

Traveler rating
    20
    48
    13
    5
    1
See reviews for
18
52
3
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Forster, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 24, 2013

Extremely happy with our room, very clean, best mattress we have ever slept on. Really great place to stay. Highly recommend and we will return. Very clean. convenient parking, nice & quiet. Very happy.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Bowral Heritage Park, responded to this review, October 24, 2013
Dear Mervis,
Thank you for your lovely post. It is fantastic to hear that the mattress was the best one that you have ever slept on. This would have helped with you having a great good night's sleep and being more rested so that you can enjoy your holiday. Thank you for the review and hope to see you again soon.
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Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2013 via mobile

We had a great weekend away in bowral.

The hotel is easy to find and easy to park. It is slightly odd it is built in with lots of permanent residential housing but never the less a good hotel.

The location is easy to get into the town.

We went for a swim one morning, I would nt recommend the facilities,small and not often used.

Bowral is a great break away and I would recommend the hotel to others if they were heading that way.

Neil

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Bowral Heritage Park, responded to this review, October 24, 2013
Dear neiljrodgers,
Thank you for your review. It is fantastic that you had a great weekend and that the location and access to our property was convenient. There are a lot of guests that prefer that quietness of the facilities as it gives them personal time during their stay. Thank you again for your review and recommending us to others. We look forward to seeing you again in the future.
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 8, 2013

I heard so many great reviews about this hotel. I was quite disappointed to say the least when I arrived.

The grounds were very nice and well kept, the room was a decent size also, though as a Le Club Accor platinum member, I received none of the program benefits at all.

The fridge in our room smelt really bad and when I mentioned this upon my checkout, it was noted and I'm sure something would get done about it.

The unit we had (103), was quite noisy as it is near the main road, I also had to contend with kids and teenagers slamming doors and being routy and 1 in the morning.

All in all, if I return to Bowral I won't be returning here, I would have preferred to have paid some extra $$ and stayed at a lovely country like resort and spa, but I booked on the feedback I was given. But at least I know now.

I hope this helps.

Stayed October 2013, traveled as a couple
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AccorVacationClub, Guest Relations Manager at The Sebel Bowral Heritage Park, responded to this review, October 17, 2013
Dear Robert H,
Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. We are sorry to read that you were disappointed with your stay. We not not have dining onsite so are therefore unable to offer the usual discounts on food and beverage which is often offered to Le Club card holders. We apologise for the disturbance caused by fellow guests until the early hours. Thank you for bring the faulty fridge to our attention. This was also raised by our housekeeping team after your departure. The fridge has since been replaced.
Again, we apologise for the disappointment caused.
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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 4, 2013

Good for a short stay being handy to Sydney. Secure address being within a nice residential compound.

Could be more interesting if prepared to drive in surrounds which include national parks. Otherwise, there is a nice village feel to Bowral centre with friendly residents. The number of mainstream supermarkets available suggests a larger community than meets the uninitiated eye.

I enjoyed the fireplace, albeit electric, as well as the spa in the apartment. #209 had a verandah overlooking trees with autumn colours which was pleasant.

The manager, Paul Borland, was helpful in returning some forgotten belongings. Reception and housekeeping were quick and helpful too.

Could return for the spring flowers!

Room Tip: There could be a number of stairs involved depending on the apartment location, so check to suit pre...
See more room tips
  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorVacationClub, Guest Relations Manager at The Sebel Bowral Heritage Park, responded to this review, July 10, 2013
Dear KazCC,
Thank you for taking the time to post your review after your stay at Grand Mercure Bowral. We are delighted to read that you enjoyed your stay and that the service your received from Paul and the housekeeping staff was so good. All of the staff take a great pride in their work. We know that they will be thrilled with your comments.
Again, we thank you for your review and look forward to seeing you in the Spring!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Sebel Bowral Heritage Park

Address: 9 Kangaloon Road, Bowral, New South Wales 2576, Australia (Formerly Grand Mercure Bowral)
Location: Australia > New South Wales > Bowral
Amenities:
Hotel Style:
Ranked #3 of 9 Hotels in Bowral
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sebel Bowral Heritage Park 4*
Number of rooms: 26
Official Description (provided by the hotel):
Well appointed fully self contained apartments located close to the city of Bowral. Perfect for a weekend getaway or for a longer stay. ... more   less 
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