I've just returned from a weekend stay in a Spa room. I'm surprised I hadn't read this before, but there's a weird situation where two rooms share a mini hallway - or at least, this is how it was on my floor. So my room (spa room) shared a hallway with the next door 1 bed apartment. In any normal situation, this would actually be good, because it would minimise noise from the main hallway - but the mini-hallway magnifies any noise within it because it's just a tiny hall with file floor, all the sound reverberates off the hard walls and floor. So what this meant is that every knock at the door of my neighbour was as loud as if it was happening in my room. One night I was napping, my neighbours had room service, the delivery guy literally banged on that door like he was announcing armageddon - quite a shock to the system.
The other downside of sharing this hallway is that it's not just the hallway, it transpired that I was also sharing a balcony - personally - perhaps because of my unsocial attitude - I find this peculiar - I've got my own room, could I not have my own balcony? I was surprised by this, I've never seen it before - and it made me uncomfortable about using the space.
Overall the hotel is OK, they advertise themselves as 4.5 star, it's nearer 4 star in all honesty. Nice enough, very clean - my room was supposed to be non-smoking, but there was an odour in the room - I guess it could have been from smokers on the balcony - but there was also a big cigarette burn on the carpet.... easily aired out though. Nice bed, comfy and I had no issues with noise. The front desk staff were very helpful and helped me out with taxis and advice during my stay.
The TV channels seemed to show all sport and not a lot else, internet was available and was reasonably priced in terms of time, but not download - eg 2 hours = 100mb and only a few dollars, so great for basic email/social media etc, but you couldn't download a movie - or even a TV show. I spoke to front desk staff about this and they explained it was an issue they had with their own download limits and that they were waiting for NBN - fair enough I guess, frustrating for anyone used to being connected 24/7!
And Ballina - a sprawling town, nice enough - not at all touristy - and no real catering towards tourists - which is a real shame. Very difficult to get around the town, very limited public transport - and nothing really to see or do in Ballina - that I could find - it was really a town you pass through rather than stay *in*. A real shame - people visit the area and leave immediately for Byron, Lennox, Bangalow - Ballina misses out.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.