We have stayed here a few times and all times have been enjoyable.
Check in is a bit tedious, but once this is worth the stay.
The rooms are very well priced and well appointed, the bed very comfortable spa bath a blessing adn the veiw out to the Richmond River peaceful.
The Bar area is a nice place to start your night, with good resturants and the RSL all in walking distance to the hotel.
Breakfast was really good and the service was spot on.