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“Charm, elegance, character, location and the perfect hosts - Heaven!”” 5 of 5 stars
Review of Bay House

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Bay House
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Lizard, England   |  
Hotel amenities
Ranked #2 of 11 Lizard B&B and Inns
London, United Kingdom
2 reviews
13 helpful votes 13 helpful votes
“Charm, elegance, character, location and the perfect hosts - Heaven!””
5 of 5 stars Reviewed October 23, 2012

5 of 5 stars We were really looking forward to our stay at Bay house and when we arrived we certainly weren't disappointed. The location is breathtaking and we were ridiculously excited about our 3 night stay when we saw our

. We could look out at the sea from our pillows on our bed and woke up to the sound of the waves each morning.

John and Carla were extremely friendly and helpful hosts, doing anything they could to ensure we had an enjoyable stay. They made excellent recommendations- one being to have dinner at The New Yard Restaurant where we had a wonderful meal. We would suggest booking as it is understandably popular.

I cannot recommend this B&B enough. We were beside ourselves with excitement when we found out they had a room free for our 4 night Honeymoon anniversery

Beautiful home, beautiful people, beautiful views, just stunning! The best B&B we have ever stayed in. Would recommend the hosts to our nearest and dearest without hesitation.

On returning home, we are already thinking about when we can next visit and have fallen in love with this area of Cornwall.

Room Tip: all rooms are lovely!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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149 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Vienna, Austria
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2012

What a wonderful surprise to find Bay House at Wolsey Lodges; no
better place to unwind, relax and have tea in the summer house.
The house is tastefully decorated with lovely paintings. A magnificent scene night and day. The rooms are beautifully furnished, with old fashioned travel-trunks acting as bedside tables, and other interesting bits and pieces. A comfortable bed and no sound to be heard other than the sea directly outside ensured a good night's sleep! Bedrooms are very comfortable, and have fabulous views of the ocean.
My friend and I had a bracing walks along the coastal path.
Our hosts, John and Carla made us feel very welcome. They were the perfect hosts, providing more than just a source of knowledge for the local area. Despite running a busy home, they took the time to chat and made us feel very relaxed and welcome in their wonderful home. The perfect place to celebrate the birthday of our friend!
We hope to come back to Bay House.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
167 reviews 167 reviews
85 hotel reviews
Reviews in 87 cities Reviews in 87 cities
191 helpful votes 191 helpful votes
2 of 5 stars Reviewed September 13, 2012

Right, where do I start?

The positives first:
1. Decent breakfast
2. Very good shower
3. Excellent views
4. If you're a walker, you have a particular dramatic part of the SW Coast Path on your doorstep.

However, my wife developed a severe cough due to damp spores after spending one night and we left and went to Rock.

The main "Atlantic" room has a serious damp problem in the bay window and it regrettably spoiled things for us. Within a couple of hours of leaving, my wife's breathing returned to normal. Given one of the owners expressed the opinion that they didn't realy know how to fix it, this is a factor anyone thinking of staying has to consider.

The other factors that "paint the whole picture" on this place are as follows:

1. The most annoying thing is a list of "do's and dont's (mainly don'ts) that grates a little. It's natural to want to protect your home, but as much as all hotels would like to say "don't drink red wine" and "don't remove make up with the towels" (a filthy habit one can only conclude, but I digress) - when you're charging money - £150/night in this instance - being told to read a list is annoying. My advice is drop the "dont's" list and be more welcoming in any written welcome letter.
- To be fair the couple who own Bay House are sociable and helpful, but why the borderline passive-aggressive letter?
2. The room isn't "deep-clean" - it looks clean but isn't. Thick dust on the box of tissues, old biscuit crumbs on the tea tray - and worst of all - a collection (ie curly, long, short) of previous guests hair in the clothes draws. We didn't unpack.
3. The room is advertised as having luxury bath robes, Ralph Lauren, Mulberry etc. Whilst that is factually correct, the robes are like the ones you can pick up at Outlet villages and are old and a bit "rough".
4. Same with the toiletries - mystery blue shower gel topped up into a Moulton Brown bottle. I have no issue if it was Superdrug, at least it would be what it actually is.

I could go on. I paid up front - 4 nights at £600 and did not ask, nor was offered any rebate or apology. A slightly "De Nile is not just a river in Africa" type response was when we left, we were told that "this is what happens when you live by the sea".

This is nonsense. You get damp when the damp coursing in a building hasn't been done right and water or water vapour attacks the fabric of a structure. Not because you live by the sea.

Oh, I forgot. If there's a storm, the lighthouse fog horn kicks off all night and you won't sleep a wink.

Now I am conscious that this review does not correlate with 50+ 5/5 reviews on TA, but I feel this is a case of everything is subjective. Had the damp not been a big issue and the weather had been brilliant sunny it may have made us stay longer. But the letter and the cleanliness would still be a problem. The coastline of The LIzard is incredible, but inland is not nice at all - a RAF base and a pretty non-descript town with little in the way of interest.

This may be for you. We are in our thirties and most of the guests are a little older. Therefore it would be perfectly possible to have a 5/5 experience. I suspect given the other less-than-gushing reviews, this one will be met with a rebuttal, but that's life.

Over to you potential visitors to Cornwall.

The End.

Room Tip: Stay elsewhere in Cornwall.
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  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cea_Calt, Owner at Bay House, responded to this review, September 21, 2012
The bay window in the room concerned has suffered from a damp patch after rain This has been an on-going problem and most guests have been understanding when it was explained to them. There was no damp in the sense of wet or dry rot, it was simply an occasional patch of rainwater that disappeared after a couple of dry days. The idea that there were spores - as associated with dry or wet rot - is simply fanciful.

Fortunately the source of the leak has now been found and treated and the bay window redecorated and is now perfectly dry. It seems a little strange that given the concern for 'spores' the lady stayed in the room rather than accompany her partner on a walk or even come down to breakfast with him, which he took alone. Similarly it could not have helped matters by leaving the windows open at night while it was raining as evidenced by the audible draft under the bedroom door, which is next to ours.

The dos and don'ts are just a page of information about the house and requests such as not to use towels to remove make-up and not to lie on the bed while wearing tanning lotion. It has happened and we end up having to throw expensive towels and linen out. It is difficult to understand why someone would take offence at this but once you have decided to look for things to displease you, you will surely find some.

A lot of our guests are German (not a nation famous for accepting inferior service or quality). I would urge readers to look at their comments (a Google translation into English is provided).
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Guildford, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2012

My wife and I stayed for 2 nights in early August. On arrival and after showing us to our room (The Quarterdeck room) Carla invited us into the garden for tea accompanied by delicious scones with jam & cream. The view out to sea is spectacular. Our room was delightful with the same stunning view. The bed is extremely comfortable and although the en suite bathroom is a little small it is perfectly adequate - remembering that you are sharing a private house this is not an hotel. We were made to feel most welcome throughout our short stay and thoroughly enjoyed every minute. Breakfast was excellent with John acting as chef. We hope to return.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Home Counties, UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 29, 2012

So what do you want from your accommodation when on holiday? A bright, airy, spacious and well furnished room? A large bathroom with walk in rain shower? A mesmerising and constantly changing view? Charming and personable hosts with ample local knowledge? Great breakfasts freshly prepared and served on the outside terrace in the sun? A fabulously decorated house with sumptuous furniture and beautiful artwork in every room? Oh, and a lovely garden to sit in and look over the cliffs and sea? Shall I go on??? It's all here and we had the most fabulous and relaxing weeks stay at the end of July. The week was perfectly warm and sunny too which just made the views even more spectacular and the house even more beautiful.

We stayed in the Atlantic room which has a large bay window giving panoramic views of the beautiful cliffs and dramatic coastline below (with two armchairs to sit and watch the view at leisure, making it very hard to get up and go out). I won't go into detail about the room as that's been done in previous reviews. You just need to know it's very well furnished in beautiful cool and calming colours. And don’t' forget to check out the artwork. Fabulous paintings…

A continental style breakfast is made fresh every day and laid out for our arrival with the other guests. John follows this up with a cooked breakfast option made to your own order. Nothing was too much trouble. Typically being me I had the full English every day (well, I am on holiday) and it was cooked it to perfection every time, along with the homemade bread (toasted), and a bottle of Ketchup in place on the table. Great food and a friendly service John, thank you !

The garden is well appointed with comfy seating areas providing dramatic views over the coastline which you're welcomed to use at your own leisure. If you're a keen walker, the South West Coastal Path runs literally past the bottom of the garden gate. You can walk as far as your legs will take you and you'll find some stunning views, beaches and fishing villages if you're really keen. Don't forget the camera and binoculars as the views and wildlife are incredible. For us though it was more of a restful holiday, time to kickback and stop. To that end we only attempted limited walks. On one day we went over to a quiet cliff top area (which you can just see from the room) for a day long picnic and watched the birds and seals. The Cloughs are rare birds out here but we were so secluded we had two stroll up the grass toward us without a care in the world! We also climbed down to a very secluded sandy beach accessible during low tide for 4-6 hours a day. This is a gem and really close to the house. So close in fact we sat late into the evening on a few occasions watching the tide come in right up to the rocks beneath our feet before heading home. We also took fish and chips from the village down to the beach to watch the low tide start to return and fill the rock pools up again. Very relaxing and generally no one else about on the beach in the evenings. A fabulous and unique location in my experience.

Carla and John are excellent hosts and made us feel comfortable at all times. Nothing was too much trouble and they had ample knowledge of the surrounding areas, giving us a very relaxing and enjoyable stay. We highly recommend this B&B and will certainly return next time we head to Cornwall.

Room Tip: There are 3 great beaches in the area. Ask Carla and John for details. Most require a steep walk t...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peak District National Park, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 19, 2012

We stayed here for 3 nights in early July and chose Bay House for it's location and great reviews on trip advisor regarding the breakfasts,rooms and hospitality. When we arrived we were greeted by Carla and shown own room (Ocean Breeze) for which we had paid in advance in full at £130 per night and it was only at this point that we realised that the bathroom was across the landing and not en-suite which was disappointing for the price,so Carla offered us the Quarterdeck room which was en-suite as it was now available as someone had cancelled but we would have to pay another £10 per night for the privilege! We decided to take up the offer but it would have been a nice gesture for her to waive the extra supplement as it was vacant for all our stay.
The first thing you are greeted with is a list of do's and dont's (mainly dont's) about not drinking wine in bed and getting mascara on the towels etc.etc.Furniture consisted of 2 ikea chairs complete with stains and an old dusty chest of drawers.
The en-suite had no bath but a corner shower of which the handset had seen better days.
The bin by the toilet still had the waste from previous guests which I found particularly distasteful. There are towels and robes with "designer names like Dior & Ralph Lauren" but then you find so called Molton Brown hand soap dispensers(supposed to be amber something) refilled with blue liquid & Tesco face wipes on the sink.
Breakfast was served at 9am & were ok but nothing special. Fresh fruit salad & muesli followed by eggs,bacon(1 rasher) & tomato if you asked for it. If there were any other choices we certainly weren't offered them. When we asked for more toast one morning there were 3 people around the table and we got 2 slices to fight over !
The best thing about Bay House is it's location and on a lovely sunny day there is nothing better to look out to sea or sit in the garden.On a wet ,misty day as we found out,the fog horn goes off every 30 seconds at the nearby lighthouse and that can be quite trying.
We can understand why some people are wowed by it but the previous comments we found misleading and led us to expect better quality overall.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klazina, Owner at Bay House, responded to this review, July 23, 2012
This lady does not seem to have found a single aspect of our B&B that met with her approval! Unfortunately she found our sixty odd overwhelmingly positive reviews on TripAdvisor to be 'misleading.' What could they all have been thinking?

It is particulary disappointing when guests leave full of smiles and 'thank you's and then write something like this. Given the number of guests we have, statistically there are always going to be one or two less than enthusiastic reviews. Such is life, I'm afraid. It rained throughout her stay, which may have soured her mood. Then again...

P.S The 'old dusty chest of drawers' is a fine, small 18th century piece of excellent proportions, highly original and in very good condition, probably George II. On the other hand, full marks JickyJack for correctly spotting the Ikea chairs (no stains as far as we can see, although we haven't looked underneath yet). At least we can't be accused of not being eclectic! One more thing JickyJack, if you don't have enough of something at breakfast, try asking instead of sitting there silently storing up resentment.

(Sigh)
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Broek in Waterland
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 27, 2012

My wife and I stayed at Bay House for six nights in June, enjoying sunshine, environment and long walks along the coastal path. Bay House couldn't have been a better location, it directly overlooks the coast and the ocean with only the garden in front and the coastal path between. Loved all the great food available around, both on walking distance (15 mns up the lane) and scattered all around the area within easy reach by car. Especially recommended are the Ship Inn and the new yard restaurant that we visited. Spend our days in the area and making long walks along the beautiful coastal path, to Kynance Cove, Cadgwich cove. We stayed in the ocean breach room, with great views on the coast in both directions, even from the bed. Good size room, well decorated with nice antiques and art. which you will find throughout the house. Good bathroom and a great rainshower, welcome after the long walks. Finally, thanks to our hosts John and Carla, very welcoming, a great breakfast and something different every day. Very relaxed and we felt really welcome in their beautiful and unique spot here on the Cornish coast. Thanks for your warm welcome and all the great tips for places and especially restaurants in the region. You can count on us to visit this lovely B&B again!

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bay House

Address: Lizard, England
Location: United Kingdom > England > Cornwall > Lizard
Amenities:
Free Parking
Hotel Style:
Ranked #2 of 11 B&Bs / Inns in Lizard
Number of rooms: 2
Also Known As:
Bay House Lizard, Cornwall

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