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“Best fish and chips ever” 4 of 5 stars
Review of Wreckers

Wreckers
The Old Boatshed | Charlestown Harbour, St Austell PL25 3NJ, England
01726 879053
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Ranked #34 of 101 restaurants in St Austell
Price range: $0 - $31
Cuisines: English, Seafood, British
More restaurant details
Restaurant details
Good for: Romance, Large groups, Local cuisine, Outdoor seating, Special occasions, Scenic view
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night, Dessert
Beirut, Lebanon
Top Contributor
102 reviews 102 reviews
61 restaurant reviews
Reviews in 44 cities Reviews in 44 cities
38 helpful votes 38 helpful votes
“Best fish and chips ever”
4 of 5 stars Reviewed July 21, 2013

We came for lunch here at the halfway point of a walk from Mevagissey to Par on the southwest coast path one glorious summer's day. After a slightly bumpy start with an inexperienced staff member, all was forgiven with the most phenomenal plate of fish and chips I have ever had. Perfect, crisp (outside) and fluffy (inside) chips accompanied by a piece of cod the size of a small whale, again cooked to perfection in a crispy light batter. Mushy peas to round off, and all outside while looking at the tall ships debating the difference between a brig and a brigantine. Heaven.

  • Visited July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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394 reviews from our community

68% Recommend
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    52
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
essex england
Contributor
15 reviews 15 reviews
4 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Good food, service slow”
4 of 5 stars Reviewed July 20, 2013

We ate here during a stay to St. Austell. The food is very good but the service was a little slow. The girls work hard but I guess they need a few more staff. Would eat here again if visiting Austell.

  • Visited July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melton Mowbray, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“The worst dining experience of our month's holiday in Cornwall”
2 of 5 stars Reviewed July 19, 2013

We were recommended to this place and made an effort to arrive early to get a table. At 6.30pm there were only two other people there so I asked if we could be slotted in? Our first encounter with the self important Miss Jobsworth resulted in not a 'Hello', or 'Certainly', just a haughty 'Inside or out?'. Chosing to eat, in she then took us to a table at the far end of the room with my back to doors opening on to a 'patio'. After a few minutes there and with a strong cool breeze whistling through we relocated to a table set for two in a corner of the room.
Oh dear, she wasn't having any of that nonsense and strode down to inform us that that particular table was reserved and directed us back to the patio doors. The patio remained unoccupied throughout our visit - the doors remained open
We received drinks from a pleasant lad then waited, and waited. Some half an hour after we first sat down Miss Jobsworth, by now in full flow command because other people were arriving, brought a couple down to the table we had dared occupied without royal permission. After a few minutes I asked the couple if they had reserved the said table? Of course, the answer was negative, they had come on spec. The very important lady was irked because we had moved of our own volition.
Certainly a very negative and extremely petty experience so far and the food we received hardly compensated. If you like fish encased in a batter balloon and chips not fully prepared in-house, and a stodge of mushy peas, then fine.
In our month tour of Cornwall we ate at many restaurants and I can honestly say this was the worst experience we had, the attitude of Miss Jobsworth spoiling it for us. Just how petty and pitiful can someone be? Obviously she feels that she is in a very important position in that vast world of culinary management.
If you are near Padstow we recommend 'Chips Ahoy', the best F&C's we have had in twenty years - real potato chips superbly cooked

  • Visited July 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthing, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Chaos and more chaos! Followed by rudeness”
1 of 5 stars Reviewed July 18, 2013

Booked a table at Wreckers which was not ready when we arrived. We offered to come back 10 minutes later as there was no room to have a drink at the bar. Upon our return, the table was still not ready. Eventually got seated and our drinks eventually arrived after 30 minutes. We still had not had our food order taken. Eventually, our order was taken and waited almost an hour for our food. Had to request that my daughter have her sandwich even if our food was goingbto be delayed even further. A awful ham baguette arrived without as much as a garnish.

The food was fairly okay but we had to ask for cutlery, salt and pepper and napkins. The table was not cleared after we finished our main course. It was absolutely the worse service we have ever experienced in the UK.

The waitresses were all very young and obviously inexperienced. At the end of the meal, I told the waitress that the service was awful and enquired if we could speak to the manager. I was told that there was no one available. The waitress was so stressed and out of her depth in such a chaotic establishment. When we eventually went to the counter to pay, the young cashier was unable to work the till. We were asked if we enjoyed our meal and again we had to mention our dissapointment.

A woman came out from the kitchen saying that she was the owner. This was strange as we were told that there was no one available 10 minutes earlier. This bedraggled individual ranted that we should appreciate that the resturant had over 100 covers on this particular evening while the waitress was only 17 years old. I was told that if we wanted good service that we should go to Padstow to Rick Steins. It was shocking to be spoken to like this in front of an 8 year old child. I have never experienced such rudeness in a resturant in my whole life. This experience ruined our evening. I would never go to this place again and would strongly recommend not to visit this place.

Those poor waitresses working in such conditions is terrible. They were lovely girls who were so out of their depth with no support or proper management.

  • Visited July 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Austell, United Kingdom
1 review
“Shame we never got to eat.”
2 of 5 stars Reviewed July 18, 2013

My husband had visited Wreckers last autumn with a large party of business colleagues and had had a great evening, hence we decided to re-visit for my birthday treat last evening. We had booked and were seated quickly. Menus were bought and drink orders taken and served. Good start but then downhill quickly. Over 25 minutes later my husband had to go and locate a waitress to come and take our order, another 10 minutes passed and our order was eventually taken. We also asked for a jug of water which never materialised. Half an hour later we were still waiting for our relatively simple starter, goujons and bruschetta. We had now been there for over an hour with no sign of any food materialising. A reassurance from the staff that something was on its way or an enquiry as to whether we would like another drink would have been a nice touch. It was at this point that that it became obvious that the situation wouldn't improve. The couple to our rear were beginning to grumble, they said they had waited half an hour between courses, had finished their main course 30 minutes prior, still their plates had not been cleared and they seemed unable to get coffee (they left without), an empty table next to us had not been cleared down during our entire wait .Another couple waited ages and had to ask to even be given a menu - maybe they are still there this morning waiting for their food? We decided to leave as we still had no idea as to when we may eventually get any food. It was a very disappointing experience. The waiting staff although very polite seemed to have no direction whatsoever. I am sure that the food itself could have been wonderful but the service was awful.
N and L
St. Austell

Visited July 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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