This really is a lovely hotel, our newly refurbished 2nd floor sea view room was fantastic ( our daughters older twin room less so, but reflected in price) and the public areas are all clean and well furnished. The food was good but we had a very similar experience to the last reviewer, variable service and an obvious lack of a pre service briefing for the staff, young waitresses couldn't describe dishes etc. On the whole a lovely hotel.
This is the sister hotel to one of the best hotels in the country, at which we have stayed with our children, and it should be better. The three star rating should really only relate to facilities, as part of this family business the service and attention to detail was just not quite there.
I don't want to list points but as a prime example of what I mean; the hotel has clearly been repainted and the grounds, such that they are, are well kept, the hotel looks imposing and impressive, everything you would expect. But as you approach the main entrance you are welcomed by a worn, faded and cracked Visa sign left in the window. It is a tired throwback to a past era and the manager must walk past this evey day.
The Thurlston is a tough act to follow but just this sort of detail makes all the difference - well it does to me.
- Also Known As:
- Mullion Cove Hotel Cornwall
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