We stayed at the Devon & Cornwall for 2 nights in July having following a search onTripadvisor. We were initially a little nervous that the room and location would be very noisy as the pub is deservedly popular and the village itself quite busy. However the rooms are at the back and well isolated from the pub so no issues on that score. The road does run close by (and the buses did seem to come extremely close) but thankfully the traffic was not too busy and not a major issue.
The room was large, clean and well appointed, with a relatively large ensuite bathroom. Not the most modern of furniture, and a very old TV, but perfectly adequate.
Our cooked breakfast on both days was large and freshly cooked, using local ingredients that were full of flavour. Possibly one of the best cooked breakfasts we have ever had. A great shame, then, that the experience was marred on both days we were there as the floor in the adjacent bar area was being cleaned with bleach, very smelly and unpleasant, but with nowhere else to go, we had little alternative but to stay where we were. There seemed to be a complete lack of appreciation that this might be an issue, in what was otherwise a flawless stay.
Both the rooms are at the rear of the property
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Firstly, may I offer my sincere apologies to the writer of this review. The last thing we would want to do is anything that would detract from the experience we endeavour to create, when anyone stays with us.
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1. We have since changed our approach to the cleaning of the flagstone floors in the pub, so that this doen't happen again i.e. during service.
2. It's a great shame that the writer of this review didn't feel able to approach either myself or one of my staff regarding thier concerns, after the first morning's experience. We would have been only too pleased to have shown our keenness to providing the best service we could, and getting things right.
3. We DO have a separate dining/function room, as is mentioned on our website.
We would have been very happy to have either oftered this alternative dining area for the service of breakfast on the second morning, or indeed to have re arranged the cleaning times of the main dining area itself, where breakfast was, and is usually served, to have avoided making the same mistake twice.
We hope you give us the opportunity to look after you again, and so look forward to seeing you in the future.
May I also take this opportunity to thank everyone who has stayed with us, and taken to trouble to post a review. Thank you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.