We found Hosteria Guaytara to be a bit of a conundrum. On the one hand, the property and lodge itself was much, much nicer than we expected, with bright, clean and modern rooms, large bathrooms with a fabulous looking jacuzzi shower. On the other hand, it was so frigidly cold--with no heat in the rooms--at 11,500 feet that we couldn't even think of taking off our clothes to use the beautiful shower. We slept in all our clothes, with gloves and ear muffs and under lots of blankets (fortunately many blankets are provided!) and still shivered.
We had a nice enough dinner in a large dining room but when we went to get breakfast in the morning, there was no one to be found. We had been dropped off the night before and our birding guide was coming to pick us up at 7 am--there was no one around to let him in the gate, he had to jump it and start walking up the road. We had visions of having to walk down the long entrance road at high altitude with our luggage, throwing it over the fence! Eventually someone came out on horseback to open the gate--but still no one around to give us our breakfast (which we had paid for.) Needless to say we were the only ones staying there and the whole feel was quite eerie.
This place could really be nice if they would just provide space heaters and a resident manager. I don't regret staying there as it is beautiful up on the paramo and we did get to see our target, the Andean Condor. They obviously put money into the lodge rooms, but I just don't understand who they expect to attract without heat.