We had a Saturday/Sunday weekend mid December 2012. Great staff in the hotel proven by their telephone call advising we book early for the restaurant due the Christmas party bookings. We didn't eat there for that reason for one night!! Generally very helpful and thoughtful staff, a nice building, good secure parking and best of all, QUIET. Rooms are well presented and well decorated. Pity there are no phones and tea bags are not replenished on the second day. Cannot say the same for the restaurant in the adjacent Table/Table, The May Tree. Sunday morning was reasonable, with plenty of staff, quick reception to table and good smooth service. A rather too boisterous Santa was there for the kids, but did not gel with 'the morning after the night before' with some slightly older 'children'. 10 out of 10 for effort and originality though. Monday was totally different and more like normal I suspect. A long wait for booking in. Even longer wait for service. Much too loud local radio. Luke warm water for tea, half frozen fruit salad and a long, long wait for porridge. What we actually found disturbing was the cat scavenging for food amongst the tables. Not only because I have a fur allergy but for basic cleanliness. The staff appeared to be aware of our concerns but did nothing about it, saying it was likely to scratch them if they intervened. Ugh!! There are some minor matters, such as 'FREE' Wi Fi being dependant on signing up to a webpage. Not a chance!! Location is good for a variety of Cornish sites of interest. No doubt much used by families of staff at the very close Culdrose Naval Airbase but flying does not happen too much at weekends. Anyway, we love helicopters and support 'our troops', so would not be a concern to us. Summed up with 'Willing but wanting'.
- Official Description (provided by the hotel):
- Our modern, fully air conditioned hotel is located on the outskirts of Helston town centre. Easy access, ample free car parking and our on-site restaurant and bar makes Premier Inn the ideal place to stay in Helston. Kids stay free and get free breakfast - and we offer a Good Night's Sleep, Guaranteed. ... more less
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- Also Known As:
- Premier Inn Helston Hotel Helston
- Premier Inn Helston Cornwall