Booking the holiday and dealing with reception a REAL pain. Wanted to upgrade as it had been offered, there was always two days before they came back to us. Each time they came back the one wanted had gone, this continued for over a week. In the end told we had been allocated so nothing they could do. Made an official complaint and it was then sorted. Arrived at site and it is a smallish site but very clean and tidy. Location great with one of the best beaches in Cornwall on the doorstep. Food at the Bluff Inn (6 Evening Meals and 3 Breakfasts) all as you would expect - served quickly, hot and of good (not the best) standard for this type of venue. Entertainment was OK, Tom was very good but the three girls that get rolled out every night get a little wearing. All in all for a kiss me quick seaside holiday we were having a good time. Tried to extend the stay again having to deal with reception (they are a nightmare - zero customer service) telephone number taken as the Lady was busy and would get back to us. Three visits to reception and same reply the lady is too busy and would get back to us. On forth visit Bingo they did want our money. WELL worth it in the end charged £270 for 6 nights compared to the £1,300 for the week before and that's for 5 in a two room caravan. Wifi was never available which I assume was done to the happy reception staff.
- Also Known As:
- Riviere Sands Holiday Park Hotel Hayle
- Riviere Sands Holiday Park Hayle, Cornwall