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“What a disappointment.” 2 of 5 stars
Review of Masons Arms

Masons Arms
Market Place | Camelford, Camelford PL32 9NA, England
01840213309
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Ranked #3 of 12 Restaurants in Camelford
Cuisines: Seafood, Steakhouse, Vegetarian, Pub, Family Fare
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Breakfast/Brunch, Reservations, Late Night
Thann, Alsace
Contributor
15 reviews 15 reviews
6 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“What a disappointment.”
2 of 5 stars Reviewed September 9, 2013 via mobile

We had read good reviews for the Masons Arms and were looking forward to having lunch there.
Shortly after we arrived, the chef started shouting and swearing, to the evident embarrassment of the barmaid, who could not have been more friendly and courteous. We heard her saying to him that there were customers in the bar, but the noise continued.
Rather than risk eating food cooked by someone in a bad temper who clearly didn't care if his customers heard him, we went elsewhere.

Visited September 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel C, Owner at Masons Arms, responded to this review, September 12, 2013
Sorry you overheard an argument that was going on in the kitchen, it was not intended to be heard by customers in the bar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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183 reviews from our community

Visitor rating
    133
    33
    8
    5
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Maidstone
Top Contributor
79 reviews 79 reviews
47 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
49 helpful votes 49 helpful votes
“Did not find it welcoming at all”
3 of 5 stars Reviewed September 8, 2013

We made 2 visits to this pub whilst staying nearby, first time, we had the dog with us and although they advertise as dog friendly, be prepared to be put in the naughty corner as dogs are only allowed in that part of the pub (or so we were told), the area is where the pool table is and a table in the corner was offered, no thanks, and off to the award winning chippy round the corner.

2nd visit, no dog, just the two of us, it was fairly busy and we had not booked, but we did not even get the opportunity to order a drink or ask if there were any tables available, because none of the staff attempted to talk to us, one was serving and walked straight past us without even a smile or a good evening, and the lady behind the bar was too busy ! chatting with some regulars, again, no eye contact or I will be with you in a moment.

Poor service and manners in my book, so it was another exit with an empty stomach.

The food we saw people eating looked very nice, so we may have missed out on a couple of nice meals.

  • Visited August 2013
    • 2 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Contributor
13 reviews 13 reviews
7 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“very friendly, excellent food”
5 of 5 stars Reviewed September 4, 2013

This is a very popular pub with the locals and holiday people. Food is fantastic!! Food selection is immense and hard (us) to decide So a few visits are needed .The Landlady is a proper character so funny/ friendly she makes it a real memorable experience, giving you your regional name ours was" Newcastle ppl" pure class :) IoI!! We loved the beer garden outside it is beautifully maintained lots of lawn/plants and seating area,and is family/dog friendly. I recommend the Cornish Rattler cider its necter!! Cheers

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Top Contributor
55 reviews 55 reviews
44 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
60 helpful votes 60 helpful votes
“Don't be deceived by looks...Food is fantastic”
5 of 5 stars Reviewed September 1, 2013

Great find this just on the A39 in Camelford between Market Place and Victoria Road. An absolutely amazing menu that seems to be endless, with specials boards for Meat, Fish, Seafood, Pies, winter warmers, grills, oh and a very weighty dessert board if you can last the pace and the list just goes on.
Excellent selection of casked ales and Ciders, Rattler in particular, wooden casked and not a bottle in sight!!
A meal for two starters and main is around £30.00 and that includes the ciders!! We had scrumptious chicken and leek pie, slow roasted shoulder of lamb with assorted vegetables and potatoes, whitebait and Pate, sorry not in that order though.
Highly recommend will be going back next year!

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent food and service”
5 of 5 stars Reviewed September 1, 2013

Went here on the evening of the 30th with friends,whilst staying at the nearby Caravan Club Site.
I had the Moules with chips and salad.The mussels were delicious(and not overcooked)and the chips great, no skinny frites here !
My husband and 2 friends had the rump steak cooked medium rare,which they said was excellent.
We all had puds,Banoffi pie,stawberry Pavlova and crème brulee ice-cream,again they were all delicious.
The restaurant was busy,but the service was excellent,our order was taken promptly and we did not have to wait too long for it to be served.
Overall,a great pub with excellent food and friendly atmosphere.

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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