We arrived on a fairly busy Sunday, but was greeted and seated very quickly and at this stage the service was great. We ordered a starter to share between 3 of us , Nachos are gnerally quick or so I thought, . So after 35 minutes of waiting, I caught the attention of our waitress to ask where was our starter? She informed me the kitchen was now extremely busy (which it was the queues were outside the door by this stage) and my starter YES A PLATE OF NACHOS would be a further 30 minutes, I was not happy as we had further committments in the day, and a such was on a time schedule. She said she would see what she could do, eventually an hour after sitting down, a plate of about 14 nachos (9.99) was delivered for the 3 of us, but no side plates or any conversation, The chicken was cold and the cheese was not melted . We had no mixed peppers, spicy jalapenos, red or white onions, just a few bits of chicken with grated cheese on top .
It was evident there was no point in complaining as the waitress avoided eye contact with me at all times .
Eventually our mains arrived, and I had to order the bill half way through our mains to ensure we were not delayed any further .
When my bill arrved I did expect to see some form of reduction , due to the poor service and the excuse for nacho's we were served . NOTHING!!
As I was already 30 minutes behind schedule, we paid and left. We have never in all our years of eating in a TGI's has such bad food or service.
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