I am always amazed by how uptight and vicious people can be on this website. There is a very simple rule of thumb to staying at this GUEST HOUSE - if you happen to be in Twickenham for the Rugby, or a concert (we were also there for Gaga) are making a night of it and want somewhere to lay your head - this is the place. If you want a nice big hotel with 5 star treatment where nothing is too much trouble - don't be so tight and book up a posh hotel.
Tripadvisor has become somewhere that is generally used for people to come and rant and get stuff off their chests. These people are miserable people in general, that find most things annoying, love complaining but havent got the guts to do it to anyones face. And when they do tell someone if they are unhappy they then like to tell anyone who will listen for years to come!
I was very wary when I booked the Twickenham Guest House. I had booked the gaga tickets on day of release and decided very last minute (1 mnth ago) that I quite fancied staying locally so I could enjoy the delights that Twickenham could offer. Being a rugby fan, I love the area so it seemed to make sense. So I basically emailed every b&b and hotel in the area trying to find somewhere that had room - no one came back to me.
That is until one day when I got a phone call from Nakita who told me they had recieved a last minute cancellation and they had a room available. Now this was my first experience of the place and Nakita was very friendly and extremely nice. We had a problem initially because in the few minutes that the room was available someone else tried to book it as well online - but Nakita helped us to resolve that and the room was booked! It was only after this that I actually got on tripadvisor and read some of the reviews - now that scared me!!
So I emailed Nakita and pointed her towards TA and the negative reviews, she was absolutely lovely and said if I was local or ever in London before the day she would be more than happy to show me round and make sure I was happy, before taking any deposit and still hold the room for me. I couldnt do this but really appreciated the gesture. At this time i asked about parking and was told that it was on-road parking but very safe, and available with a charge of £10 a day. Where in London doesnt charge you to park on the road? They dont say anywhere that you can park in the hotels forecourt for free so I dont know why you would expect that?
Anyway when we arrived in a VERY busy Twickenham the place was very easy to find and we found a space literally right out the front. Then when we went in the staff made it an absolute priority to get us a permit as they said the wardens could be a little bit hasty. So we were all okay and parked with permit within 2 mins.
I met Nakita and she was as lovely face to face as she was over email. Explained the guest house and the local sights etc. Told us when breakfast was and showed us to our room. Now the rooms are small, there's no 2 ways about it, and you do walk through the dining / breakfast room to get to it, however it is a converted house so you have to expect that sort of thing. We were in this sort of court yard area at the back of the place where all the doors look onto each other. Reminded me of an american motel! The room itself was clean and nice, it had 2 singles which i pushed into a double and the real test was if there was any mank under the bed that i moved. And no - there wasnt! The walls were clean, there was no damp and it didnt smell funny. It wasnt the Savoy but it didnt cost the same as the Savoy - its a B&B.
In fact the actual room itself wasnt that small and it had tea making facilities and a chair / cupboard etc, the main thing which was small for me was the bathroom which was the size of a medium sized cupboard! In fact that would be my only complaint i think.. but there isnt really much you could do about it.
Now about the noise - we were right in the middle of all this and the hotel did all they could. Basically a couple of Geordie girls (who were actually very nice) had a lot to drink at the gig. They came back and were just being a bit noisy. We saw them when we came in (at just after midnight) and they were very friendlyand were not being that loud. Even at that stage the elderly guy was walking behind them and asking them to be quiet, other guests were trying to sleep. They qwould quieten down for a bit and then just get carried away. Anyway they were just about to go to bed when a Scotish chap opened his door and told them to shut up he was going to sleep in no uncertain terms. The girls apologised and then basically after speaking to us for about 30 mins about the gig, went to bed. The elderly guy did all he could, and was very nice about the whole thing. He could have been a bit more forceful but in this day and age i think unfortunately you have to tread very carefully. Shame really. Anyway that was it. The walls are very thin here so i think people probably heard a bit of it, but at the end of the day it was just 2 people having fun - you have to take this things with a pinch of salt. Especially as you have just been to see a lunatic wrapped in a dress made out of meat... these things are meant to be fun.
Anyway we then had a lovely nice nights sleep on v comfortable beds and went for breakfast in the morning when we were met by people asking i we slept well - when i said "great thanks" they said, really, dont know how with all that noise blah blah blah whinge whinge whinge. Unfortunately some people just love to moan! I did wonder what they thought of the concert though if they were annoyed by 2 adult ladies staying up past midnight!
Breakfast is simple and a little dissapointing, i was hopeful of a fry up! However there was fruit, toast, tea & coffee, muffins, danishes and fruit juice - you dont really need much else.
Quite a nice touch was when we left the place the elderly chap came out of the place chased to catch up with us to apologise for the noise and if we were kept up (he saw the girls make a beeline for us) and I told him absolutely not. From booking through to leaving the Twickenham guest house was great. Its not a top end hotel, its a b&b and yes ive stayed in much better. However it was absolutely fine - put it this way I will stay there again next time i go up to the rugby. I would say if you are inteding to spend a lot of time in the room - stay somewhere else - if you want somewhere to sleep (with parking close by) and the best location you can get - stay at the Twickenham Guest House.
Thanks for making it a pleasant stay Nakita, and also to the elderly chap who really did try his best.
About time someone was honest and said something nice about this place. Unfortunately I think people only bother to leave feedback when they want to whinge - and there is plenty of people like that about.
We stayed in room 10 and that was fine..
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.