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“Lovely staff!” 4 of 5 stars
Review of Premier Inn Twickenham Stadium

Premier Inn Twickenham Stadium
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Premier Inn Twickenham Stadium
Chertsey Road | Whitton, Twickenham TW2 6LS, England   |  
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Rooms from £73
Ranked #4 of 5 Hotels in Twickenham
Cardiff, United Kingdom
1 review
5 helpful votes 5 helpful votes
“Lovely staff!”
4 of 5 stars Reviewed March 4, 2014

Stayed at the Premier Inn Twickenham after a match at the stadium and couldn't fault it. The staff were very friendly and extremely helpful, the accommodation roomy and comfortable and the whole hotel very smart after it's recent makeover. Very quiet too considering its on a pretty busy road. The hotel has plenty of free parking which is a bonus and a pub next door which is just that, but more than adequate with pub grub in the evening and a good breakfast served in the morning. The pub also had very friendly staff. Great stop for an overnight. Would definitely stay again.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    50
    65
    28
    15
    6
See reviews for
54
50
4
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 28, 2014

Despite the fact that this hotel is on the edge of the A3 it was whisper quiet, plenty of parking and helpful staff. The room was comfortable both in bed and temperature and the shower was powerful and hot! Would recommend for a business stayover, trip to the rugby or just a good nights sleep.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunblane, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 24, 2014

Spent a couple of nights on business. Found the Premier Inn itself fine and staff very friendly. However the standard of food in the adjoining pub was awful and the staff thin on the ground. If I was judging the Premier Inn on its own it would be 4 stars.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Twickenham Stadium, responded to this review, March 6, 2014
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this. Please be assured that your comments will be duly followed up by Guest Relations and the Management Team at this hotel. We hope to welcome you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crosskeys, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 10, 2014

I stayed here on business and quickly transferred to heathrow premier, i found it small and not that good cant complain about the hotel or the staff, the restaurant probably had a lot to do with it the food was not of a good standard, The usual fast food style it would suit an overnight but a long stay it would disappoint.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Twickenham Stadium, responded to this review, February 14, 2014
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. All feedback is of paramount importance as we endeavor to improve our services and meet all of our customers needs. Thank you for taking the time to leave a review of our hotel.
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Bingley, United Kingdom
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 2, 2014

Probably better than it looks from the main road ..... smaller than usual Premier Inn at a guess but friendly staff and cheerful interior. Pub / restaurant and breakfast across car park in adjacent pub (the Winning Post or something) which is decent enough and serves up a good breakfast. Rooms are being done out at time of writing, which will bring them all up to modern standard. I was worried there may have been a little noise from main road but that wasn't an issue at all. Only stayed a couple of times on business ....... my guess is that it is a good 20 - 30 minute walk to the stadium but would guess it is an atmospheric walk on a match day. Would stay again.

Room Tip: Suitable for stadium trips and business if you are in the Twickenham or Richmond area.
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2014

Excellent service on arrival friendly very helpful any questions we had they were answer and dealt with if necessary,room on entry was at the right temprature and very clean ,bed was very comfy I didn't want to get out of it and most of all value for money especially when booked in advance


  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter
1 review
3 of 5 stars Reviewed December 30, 2013

Breakfast appalling ! First morning ran out of coffee and some breakfast items, service awful.
Second morning. Ran out of milk and service was awful, waited a long time for breakfast to arrive.
Bed uncomfortable and hallways noisy in mornings.


  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Twickenham Stadium

Address: Chertsey Road | Whitton, Twickenham TW2 6LS, England
Phone Number:
Location: United Kingdom > England > Middlesex > Twickenham
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #4 of 5 Hotels in Twickenham
Price Range (Based on Average Rates): $
Number of rooms: 31
Official Description (provided by the hotel):
Twickenham Stadium Premier Inn ideally located within central London just 30 minutes away by train and 5 mins walk from Whitton train station. Our hotel is an ideal choice for rugby fans as the Twickenham stadium and Stoop Rugby grounds, both just 15 minutes walk from the hotel. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families.Our Twickenham Stadium Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite pub restaurant. ... more   less 
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Also Known As:
Premier Inn Twickenham Stadium Hotel Twickenham
Premier Inn Twickenham Stadium United Kingdom

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