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“Good location, good service, clean and comfortable” 4 of 5 stars
Review of Premier Inn Twickenham Stadium

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Premier Inn Twickenham Stadium
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Premier Inn Twickenham Stadium
Chertsey Road | Whitton, Twickenham TW2 6LS, England   |  
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Ranked #3 of 5 hotels in Twickenham
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
“Good location, good service, clean and comfortable”
4 of 5 stars Reviewed December 21, 2012

We were lucky enough to get tickets for the England v New Zealand match and stayed here for the first time.

THE GOOD
Good location about 20 minutes walk from the stadium. Reasonable price for the area. Friendly, helpful staff. Clean, comfortable but basic room. Close to a main road but not at all noisy. Good parking. We parked for free all day on the match day.

THE BAD
Nothing major. The pub next door where breakfast is served is a bit rough and ready.

THE UGLY
Nothing at all to complain about.

THE VERDICT
Friendly, clean, comfortable, basic hotel within walking distance of Twickenham Stadium. We'll definitely stay there again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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131 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Bristol, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 14, 2012

Very basic hotel within 20 minutes walk of Twickenham Rugby Stadium. Comfortable room which is fine for overnight stop. All you can eat breakfast in pub next door. Staff were courteous and helpful. Very typical of Premier Inn brand.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Top Contributor
62 reviews 62 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 26, 2012

A smaller Premier Inn but with the same good standards of large clean rooms. Refurbished since my last stay there almost two years ago, but my last two stays in other Premier Inns had nice large flat screen televisions mounted on the wall, however, this one only has a small flat screen TV fixed to the top of the desk. OK to watch but not as comfortably as the large wall mounted ones.
My only complaint was the overpowering smell of the wall mounted air fresheners in the downstairs corridor leading to the rooms, and as my room was at the end of the corridor, I could'nt escape the smell. It made the whole place smell a bit like a public toilet. I just wonder why they feel the need for such a strong smell, perhaps they are trying to cover up and underlying issue.
Having said that, it is not a bad place to stay. I was there for 4 nights, and apart from the air freshener had no problems.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banham
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 3, 2012

Near Whitton Station.Not near Twickenham Stadium.Nice staff in the the Premier Inn itself.Nice breakfast staff in the restaurant.Surly bar staff.Ghastly and expensive San Miguel.Range of takeaway menus available with recommendations.Heating switched off-fan heater then supplied.

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Twickenham Stadium, responded to this review, October 5, 2012
Thank you for taking the time to review your stay at our hotel.

It really matters to us that our guests enjoy every aspect of their stay.
We sincerely apologise that on this occasion our hotel did not meet your expectations.
Your feedback is very much appreciated as it enables us to improve standards.

Please be assured that the issues raised will be fully investigated.

Thank you once again for your review.

Naina
Social Media Team

Whitbread Hotels & Restaurants.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
suffolk
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 19, 2012

one of the best premier inns we have stayed in and we have stayed in a few but the resterant was rough full of drunks with potential to kick - off standard for a Saturday night but not the place for families.Needs overhauling plus breakfast selection on continental was a bit limited.
nice helpful staff nice room & oh so quiet which was a nice suprise.

Room Tip: room 15 is very quiet lots of room and accessible
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 13, 2012

So here we go, another Premier Inn stayed in and finally decent service from check in to check out. If only the other 98% could do the same. I have been quite tough with P.I reviews lately and all with good cause. However, this P.I did meet my standards and I would recommend staying here. Check in was quick and the staff were polite and friendly yet not overbearing like some other hotels. Although my room over looked the restaurant, I didn't hear any noise from the restaurant or the road and I had the window open all night. There is plenty of parking outside and seems to be safe enough. I left my satnav in the window all night and it was still there in the morning. Breakfast turned out to be a pleasant surprise, every time I have asked for poached eggs they have always come out split or have just been disgusting, yet this P.I got the food and service spot on. The gentleman serving at breakfast seemed to genuinely care if people enjoyed their breakfast and was polite. The location is not the greatest but it's worth staying here if you're in the area.

Room Tip: Always ask to go on the top floor of any hotel, saves a noisy person being above you.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 9, 2012 via mobile

Stayed here for the Lady Gaga concert in the stadium. It's got an excellent location, ample free parking, and the rooms are standard Premier Inn rooms. Comfortable beds, tea and coffee, TV,great shower,spotlessly clean. I felt the price hike for the concert (£139!!) was a bit excessive. Poor value, to be honest. Like others who have stayed here i had poor nights sleep because of the heat. A desk fan and the offer of a sheet just didn't do it for me. This is the 2nd Premier Inn i've stayed at this summer that has had the same problem. About time the chain invested in air con! Must mention the receptionist Colin who was really helpful, researching bars and pubs from the internet then printing them for us.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Twickenham Stadium

Address: Chertsey Road | Whitton, Twickenham TW2 6LS, England
Phone Number:
Location: United Kingdom > England > Middlesex > Twickenham
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #3 of 5 hotels in Twickenham
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Twickenham Stadium Premier Inn ideally located within central London just 30 minutes away by train and 5 mins walk from Whitton train station. Our hotel is an ideal choice for rugby fans as the Twickenham stadium and Stoop Rugby grounds, both just 15 minutes walk from the hotel. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families.Our Twickenham Stadium Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite pub restaurant. ... more   less 
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Also Known As:
Premier Inn Twickenham Stadium Hotel Twickenham
Premier Inn Twickenham Stadium United Kingdom

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