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“Perfect for long waits between flights” 4 of 5 stars
Review of YOTEL London Heathrow Airport

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YOTEL London Heathrow Airport
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Arrivals Mezzanine Landside | Terminal 4, London Heathrow Airport, Hounslow TW6 3XA, England   |  
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Hotel amenities
Ranked #3 of 22 Hotels in Hounslow
ariège
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Perfect for long waits between flights”
4 of 5 stars Reviewed November 27, 2012

We booked a double cabin for four hours as we had a long delay between flights in and out of Heathrow. We didn't want to leave the Terminal (too complicated and stressful) so Yotel was the ideal solution as it is easily accessible within Terminal 4 and can be booked by the hour. Once you get used to no outside windows it is quite spacious, very clean, has an excellent shower room and comfortable bed which extends electrically. Also space underneath bed for two big cases. We didn't take advantage of free tea/coffee service but it was offered on arrival. Would have been nice of have had free bottled water in the room. Very easy check-in/check out with staff explaining the workings of the room lighting and bed system. Also trolley available for heavy luggage. Room might be a bit claustrophobic for long stay.

Room Tip: This "pod" hotel fits perfectly the function we assume it was designed for - booking by th...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,215 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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English first
Saint Cloud, Florida
Top Contributor
137 reviews 137 reviews
58 hotel reviews
Reviews in 69 cities Reviews in 69 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed November 27, 2012

Not quite a can, but a 'pod' which is approx. 10' x 12' and includes; place to hang clothes, work desk & chair, queen sized bed, TV, wash basin, shower & toilet !

The bed is on hydraulics which moves the bed from flat (Luggage hidden underneath) to a sofa shape, allowing more floor space and to use the bed as a sofa.

The bed is a little firm for my liking, but perfectly acceptable. Sound proofing was good, although I had the pod immediately next to the reception/gallery, which meant I could hear everyone as they arrived/departed (Try avoiding number 11).

My flight was delayed 3 hours meaning I already missed 2 hours at the start of my pre-paid period. The receptionist offered to extend my departure time free of charge, which was a nice gesture. I'm sure this would depend on occupancy.

If you need a quiet place to catch some sleep and/or freshen up for a few hours, this is a great option.

Room Tip: The further away from reception, the quieter the room
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Midland, Texas
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 27, 2012 via mobile

Great place to stay if you have an early morning flight or if you have a multi-hour layover and want to catch a shower and nap. Spartan accommodation, but very clean. Only complaint is that the bed is quite firm. Firm as a slab of marble, even. It can be made more comfortable though, just ask for an extra blanket/duvet and sleep on top of one of them. I'll likely use this place again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 22, 2012

I will stay here again if I have late arrival airline to London Heathrow Airport. Reasonable price. clean. Get everything you need..you have to check out on-time. no too much space for your bag and luggage.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed November 21, 2012

I had a single cabin for the night before flying out in the morning.

What was good:

Clean and comfortable - the cabin was clean and the bed was ok

Good location -right in Terminal 4 -you can't complain

Quiet in the cabin -good soundproofing helps

Easy check-in and check out - very quick check-in and check out

What was bad:

Not maintained well - both cabins I had were a little tatty with the air-con nob having fallen off in one and frayed edges in various places. That said, it was a stop-off so I wasn't overly worried.

Poor plumbing - At 12:30 in the morning the drains started to make a gurgling noise. Within 5 minutes my room stank like a toilet. I stumbled out of bed -half awake and went to reception

Let down by customer service - I wasn't overly happy with the drains but was knackered so didn't bother complaining but went to reception and explained. I was offered another room key. I then asked for help with my bags as I really didn't fancy carrying all my suitcases down the alley. I was informed that this wasn't possible but that I could take my time.

The concept isn't good and I suspect I was just unlucky but for me it was a really rubbish stay,

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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North Houston, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 18, 2012 via mobile

This hotel room is great for overnight lay between connection flights. It is very compact but enough for rest. It is very clean and bed is comfortable and electrically positional. The shower rain head is great! They rooms should be noise proof. You can hear the automatic corridor door all night and the steps of people on the hallway, which is an elevated wood floor. They give you a set of earplugs which is handy but, it has no use, because if you actually wear them, you won't be able to hear the alarm to wake up to get ready to check out and caught the flight. It is a good alternative hotel room if you at least have 6 hours of waiting time between connections.
They offer free tram between the terminals. It will take at least 30 mins each way to get to the hotel and out to your terminal. It will be more convenient if this is located on the international terminal. Our flight arrival was late at night and ALL the restaurants were close. They only have coffee, tea and few drink options.

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed November 18, 2012

We booked into Yotel only because we wanted to experience something out of the ordinary and we were flying out of Heathrow the next morning, so it was convenient.
We were very impressed with the layout and engineering of such a tiny space. We had all the room we needed and were perfectly comfortable with enough storage for our luggage under the bed/sofa and a very functional bathroom.
The were two issues that prevented us from giving this an excellent rating:
1- We were constantly being woken up during the night due to our room's proximity to the check-in desk. Even though the hallway has HUGE writing on it reminding people to please be quiet, that particular room was absolutely awful for sleep quality. After all the engineering and thought that went into creating such a unique space, the owners would be well advised to invest in sound proofing those rooms. Not since the days of travelling "ultra budget" have we experienced such poor quality sleep in any hotel we've stayed in. Too bad.
2 - More seriously - several times during the night our room filled with the odour of jet fumes/fuel. Someone needs to look at where the air intake is located because we both got headaches from this.

Room Tip: Ask for a room as far away from the check-in desk as possible if you want to sleep.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about YOTEL London Heathrow Airport

Address: Arrivals Mezzanine Landside | Terminal 4, London Heathrow Airport, Hounslow TW6 3XA, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Free High Speed Internet ( Wi-Fi ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Hounslow
#2 Business Hotel in Hounslow
#3 Family Hotel in Hounslow
#3 Romantic Hotel in Hounslow
Price Range (Based on Average Rates): $
Number of rooms: 32
Official Description (provided by the hotel):
YOTEL is inside Terminal 4, located moments away from arrivals, departures, Heathrow Express and underground stations. There are two types of cabins - standard (large single) and premium (double) - both equipped with en-suite bathrooms, free WiFi and a flat screen TV (free-view channels). Also free hot beverages available at Mission Control. Services available include 24-hour food and drink delivered to your cabin in 15 minutes. The best thing - you can book just a few hours or overnight. ... more   less 
Also Known As:
Yotel London Heathrow Airport Hotel Hounslow
Yotel London Heathrow Airport Hounslow

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