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“good for late arrival to London Heathrow Airport” 4 of 5 stars
Review of YOTEL London Heathrow Airport

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YOTEL London Heathrow Airport
Arrivals Mezzanine Landside | Terminal 4, London Heathrow Airport, Hounslow TW6 3XA, England   |  
Hotel website
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Hotel amenities
Ranked #4 of 22 hotels in Hounslow
Taipei, Taiwan
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“good for late arrival to London Heathrow Airport”
4 of 5 stars Reviewed November 22, 2012

I will stay here again if I have late arrival airline to London Heathrow Airport. Reasonable price. clean. Get everything you need..you have to check out on-time. no too much space for your bag and luggage.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,131 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
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London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed November 21, 2012

I had a single cabin for the night before flying out in the morning.

What was good:

Clean and comfortable - the cabin was clean and the bed was ok

Good location -right in Terminal 4 -you can't complain

Quiet in the cabin -good soundproofing helps

Easy check-in and check out - very quick check-in and check out

What was bad:

Not maintained well - both cabins I had were a little tatty with the air-con nob having fallen off in one and frayed edges in various places. That said, it was a stop-off so I wasn't overly worried.

Poor plumbing - At 12:30 in the morning the drains started to make a gurgling noise. Within 5 minutes my room stank like a toilet. I stumbled out of bed -half awake and went to reception

Let down by customer service - I wasn't overly happy with the drains but was knackered so didn't bother complaining but went to reception and explained. I was offered another room key. I then asked for help with my bags as I really didn't fancy carrying all my suitcases down the alley. I was informed that this wasn't possible but that I could take my time.

The concept isn't good and I suspect I was just unlucky but for me it was a really rubbish stay,

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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North Houston, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 18, 2012 via mobile

This hotel room is great for overnight lay between connection flights. It is very compact but enough for rest. It is very clean and bed is comfortable and electrically positional. The shower rain head is great! They rooms should be noise proof. You can hear the automatic corridor door all night and the steps of people on the hallway, which is an elevated wood floor. They give you a set of earplugs which is handy but, it has no use, because if you actually wear them, you won't be able to hear the alarm to wake up to get ready to check out and caught the flight. It is a good alternative hotel room if you at least have 6 hours of waiting time between connections.
They offer free tram between the terminals. It will take at least 30 mins each way to get to the hotel and out to your terminal. It will be more convenient if this is located on the international terminal. Our flight arrival was late at night and ALL the restaurants were close. They only have coffee, tea and few drink options.

Stayed November 2012, traveled as a couple
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Vancouver, Canada
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed November 18, 2012

We booked into Yotel only because we wanted to experience something out of the ordinary and we were flying out of Heathrow the next morning, so it was convenient.
We were very impressed with the layout and engineering of such a tiny space. We had all the room we needed and were perfectly comfortable with enough storage for our luggage under the bed/sofa and a very functional bathroom.
The were two issues that prevented us from giving this an excellent rating:
1- We were constantly being woken up during the night due to our room's proximity to the check-in desk. Even though the hallway has HUGE writing on it reminding people to please be quiet, that particular room was absolutely awful for sleep quality. After all the engineering and thought that went into creating such a unique space, the owners would be well advised to invest in sound proofing those rooms. Not since the days of travelling "ultra budget" have we experienced such poor quality sleep in any hotel we've stayed in. Too bad.
2 - More seriously - several times during the night our room filled with the odour of jet fumes/fuel. Someone needs to look at where the air intake is located because we both got headaches from this.

Room Tip: Ask for a room as far away from the check-in desk as possible if you want to sleep.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2012

Arrived very early in the morning after 20 hrs travelling and not able to book into hotel until the afternoon would have meant hanging around the airport for 10 hours. Checked on the internet and found YOTEL. Hotels near the airport were much more expensive and would have meant another bus or taxi to get to. YOTEL was as it stated. Small but very well planned cabin accommodation. I was traveling with my sister in-law and it was a great place to relax, freshen up and catch our breath before moving onto London city. Staff were very friendly and helpful and best of all there is a great little pub/restaurant right out the front and convenience store and taxi ramp just below. Great location, easy to find, great value, glad I checked this place.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 18, 2012

I travel often from the USA to southern Africa via London and whenever I have a few hours between flights I always book a premium room at Yotel -- preferring Yotel over my airline lounge. Great shower and bath products. Clean comfortable bed. Complimentary wifi, cable tv, and now even complimentary latte. All the basics done right.

Room Tip: Ask for a room at the end of the hall. Occassionally incoming guests will talk too loudly coming do...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 18, 2012

Stayed there for 12hours / one night. Much cheaper than going to a central London hotel on a Saturday night or getting a taxi to central London. Bed was UBER comfortable, had a really good night's sleep. Shower and toiletries provided filled with lavender DO chill you out and the mood lighting fits perfectly. TV services adequate with movies etc. They offer free complimentary drinks and food. I did not try the food but the prices are way reasonable for a 24/7 service. Staff was more than helpful and check in/out was done in 30secs. Also there's free WiFi in the hotel.
The main issue with this service is that it is located in T4. If you arrive on any other terminal expect up to 40mins to reach the hotel. Other than that I would definitely use it again and have already recommended it to other people. All in all, you get more than what you pay and it's ideal for a one night's sleep or just a few hours.

Room Tip: Single rooms are more than adequate for a few hours, no need for a larger and pricier one. Try to ha...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about YOTEL London Heathrow Airport

Address: Arrivals Mezzanine Landside | Terminal 4, London Heathrow Airport, Hounslow TW6 3XA, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Hounslow
#2 Romantic Hotel in Hounslow
#2 Family Hotel in Hounslow
#4 Business Hotel in Hounslow
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
YOTEL is inside Terminal 4, located moments away from arrivals, departures, Heathrow Express and underground stations. There are two types of cabins - standard (large single) and premium (double) - both equipped with en-suite bathrooms, free WiFi and a flat screen TV (free-view channels). Also free hot beverages available at Mission Control. Services available include 24-hour food and drink delivered to your cabin in 15 minutes. The best thing - you can book just a few hours or overnight. ... more   less 
Also Known As:
Yotel London Heathrow Airport Hotel Hounslow
Yotel London Heathrow Airport Hounslow

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