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“well maintained and welcoming” 5 of 5 stars
Review of Sofitel London Heathrow

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Sofitel London Heathrow
4.0 of 5 Hotel   |   Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England   |  
Hotel amenities
Ranked #2 of 24 Hotels in Hounslow
Certificate of Excellence 2014
GreenLeadersSilver level
Glasgow, United Kingdom
1 review
“well maintained and welcoming”
5 of 5 stars Reviewed yesterday NEW

We have stayed here many times in the past - though not recently as social or on work patterns. We were not disappointed since the standards have been maintained and we got reasonable rates. The cost of breakfast is little high but the quality has improved recently. checkin and checkout was quick too- I was told they have new system now.
FINALLLY YOUR INTERNET IS FIXED!!

Room Tip: Pay nominal fees for the Club Lounge- really worth the price
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (718)
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English first
Verwood, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Super attentive staff. Plush modern design. Everything worked. Good food. We were there fro a corporate product launch and the location was perfect. It's really easy to find, has it's own secure, underground car park and the whole stay was a treat from start to finish. Recommended.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caloundra, Australia
Top Contributor
376 reviews 376 reviews
72 hotel reviews
Reviews in 93 cities Reviews in 93 cities
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

the hotel is Ina great location. We had a step over from Frankfurt on the way to Istanbul. A late arrival then early departure, and this hotel was the perfect place to get a few hours sleep. Beds were amazingly comfortable. Staff were helpful, and checkin was quick.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydenham, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

It was amazing, we loved it!! The location is perfect, we can reach the T5 in 5 mins on foot. The only thing is that we have to add £25/room for the spa, but it worth it. Its a very peaceful and very nice place.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paphos
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

I always look forward to staying at the Sofitel LHR T5.
From the friendly smile at check-in to the porter arriving with my luggage seconds after I opened the door of my stylish room to the incredibly comfortable bed.
The restaurant too is served by smiling, attentive staff. The breakfast is the best of any hotel in the area. And the cuisine for dinner exceptional.
I do travel extensively, and this is very much one of my favourite hotels.

  • Stayed May 2015, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed with my family.. I wasnt aware that I had to book a rollaway bed on arrival the receptionist kindly upgraded to a nicer room and offered rollaway bed. Good start.
We went to eat at the VIVRE restaurant.. Live cooking was very delightful.. My child is allergic to diary- chef prepared very innovative fruit plate with the choice of her fruit... Service was great too...
We will come back if travelling from T5..

Stayed April 2015, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here night before flying to New York. I was not expecting a luxury hotel at he airport- I was left amazed when I walked in to the lobby.. welcomed by the concierge and met very polite receptionist...
vivre restaurant- amazing breakfast
french restaurant- little expensive but u get what u pay..
convenient car parking... highly recommend.

Stayed May 2015, traveled on business
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Official Description (provided by the hotel):
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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