Stayed here a few months ago for one night waiting for a flight. travelling with ba makes this hotel the ideal location as it is attached to terminal five. Check in was very efficient and friendly. I stayed in a classic double room which was very spacious and clean. View was of the interior of the hotel so nothing special. in the morning check out was a breeze and then just a short walk to the check in area.
Only negative from my stay was a trip to the cafe (i think its called Tea 5, quite a nice play on words i thought!!)). I arrived at ten to seven to be told that it closed in ten minutes and they didnt want to bother the chef!! All i wanted was a club sandwich but this seemed to be a big bother to them! I was pretty hungry after a three hour bus journey so i pushed it a little and the server gave in begrudgingly! It wasnt a cheap sandwich so i was pretty irritated by the attitude. You dont expect to have to use persuasion to spend your money!! Food was pretty good though! Visited the bar after this and service was very warm and friendly there.