This is the second time I have stayed at this hotel this year. I was also by myself this time.
I was dropped off at the hotel and my mountain of luggage was immediatley taken care of.
Check in was much smoother this time around and I was upgraded to a king room.
My luggage came to my room very promptly.
The room was very clean and very quiet. My flight which was early the next morning was cancelled and I was rescheduled on a later one so I got to sleep in and knowing you are a short walk from the airport terminal really helps out with the stress of a change in plans - one less thing to worry about!
Check out was quick although it did take 10 minutes or so to have my bags picked up from the room. But they were all waiting for me on an airport trolley/cart as soon as I was ready to go.
This is definitely our hotel of choice when using Terminal 5.