Let's get the positives out of the way first: the room's lovely and the receptionist very helpful and ridiculously pretty.
Now for the negatives: supposedly high speed free wifi is very slow - it took seven minutes to download a 2MB file. The room I booked was to take account of my GF needing sticks to walk but the room is at the far end almost as far from a lift as possible.
Also, if I wanted to have a swim here I've got to pay to use the spa? Sod that.