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Convenience, for a price - Sofitel London Heathrow

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Sofitel London Heathrow: Traveler Reviews

5.0 of 5
Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Sofitel London Heathrow
428 traveler photos
Ranked #1 of 19 hotels in Hounslow
4.5 of 5 stars 2519 Reviews
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2,519 reviews from our community

Traveler rating
    1,524
    744
    169
    50
    32
See reviews for
Families
321
 
Couples
1011
 
Solo
429
 
Business
685
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London, United Kingdom
Top Contributor
52 reviews 52 reviews
40 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
“Convenience, for a price”
4 of 5 stars Reviewed February 6, 2013

Easy access from Heathrow T5 (10 minute walk, and you don't need to go outside). Hotel is new and beautiful. Great bedrooms and bathrooms, everything works. Staff is polite and responsive, and seem genuinely friendly.

Hotel is quite expensive for an airport hotel, and it is inexcusable that they charge GBP15 for a high-speed broadband connection. There is a "free" internet option, but it is so slow that it is less than useless. High speed broadband should be free. ARE YOU LISTENING SOFITEL?

Room Tip: If you need to use your mobile phone, consider an "exterior" room. I couldn't get a T...
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  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask lucada777 about Sofitel London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zuerich
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
“Nice hotel, no complaints and one highlight!”
4 of 5 stars Reviewed February 5, 2013

What a great location for travellers! Professional service throughout and absolutely nothing to complain about, which is pretty good for my standards. For the professional traveller it's great, for meetings, really well organised, but certainly not good for an extended family vacation ;-)

My highlight was the bar, with a nice selection, but first and foremost with rellay nice people working the bar. THANKS Andrei!

Room Tip: Opt for the southern side
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask Florian_Krueger about Sofitel London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dollar, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Stop over”
5 of 5 stars Reviewed February 5, 2013

An excellent stopover prior to our flight to Miami. The proximity to Terminal 5 could not be better.
We also visited the hotel on our return on 1st. February after arriving at Terminal 5 at 6.00 am we had a wonderful breakfast which at £19.95 was excellent value for money.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Ask Conal2 about Sofitel London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gateshead, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Great Hotel”
5 of 5 stars Reviewed February 5, 2013 via mobile

Just next to terminal five. 1 minute walk internally. Breakfast is great - everything you want either ready made or cooked to order including Japanese breakfast. Great hotel bar. Staff very accommodating. Bedding is so comfortable it's hard to get up in the morning.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask ScottJ1981 about Sofitel London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed February 5, 2013

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Ask shinobum1971 about Sofitel London Heathrow
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
 
 
Sofitel London Heathrow
Sofitel London Heathrow
4.5 of 5 stars 2,519 reviews
Enter dates 1 night 2 nights
 
 
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Additional Information about Sofitel London Heathrow

Also Known As:
Sofitel London Heathrow Hotel
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Hounslow
#1 Family Hotels in Hounslow
#1 Luxury Hotels in Hounslow
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Library Bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. we do also offer transportation to and from the hotel. ... more   less 
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Sofitel London Heathrow
Terminal 5, London Heathrow Airport
Hounslow TW6 2GD
England
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Hotel room was gorgeous and super comfy bed. Shower Sof Heath Outside View Looking into the lounge area
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