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Sofitel London Heathrow: Traveler Reviews

5.0 of 5
Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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Sofitel London Heathrow
Ranked #1 of 19 hotels in Hounslow
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2,506 reviews from our community

Traveler rating
    1,516
    740
    168
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    32
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Families
319
 
Couples
1005
 
Solo
429
 
Business
680
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
england
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“The best”
5 of 5 stars Reviewed January 1, 2013

I usually stay at the Hilton T4 when I fly out of Heathrow but as it was Christmas Day I decided to splash out on the Sofitel instead. The Hilton is nice (and usually a little cheaper) but the Sofitel is the best airport hotel at Heathrow for sure. Modern, convenient (for T5), and the only airport hotel that I know of at Heathrow which has a separate bath and shower. The buffet breakfast was excellent also.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sydney69England about Sofitel London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review
January 15, 2013
Thank you for choosing the Sofitel London Heathrow. I am delighted you had such a positive guest experience and that you particularly enjoyed the convenience of our close locality to Terminal 5. Your compliments regarding Breakfast will be passed on to our Team. We look forward to welcoming you back again soon.
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London
Top Contributor
85 reviews 85 reviews
24 hotel reviews
Reviews in 41 cities Reviews in 41 cities
34 helpful votes 34 helpful votes
“Ultra modern”
4 of 5 stars Reviewed January 1, 2013

The hotel is slightly tricky to find unless you're very familiar with the airport. I went to T5 arrivals level where there is one sign near the tube exit and UK arrivals though you still have to go up one floor in the lift and then follow the walkway round.

Not checking in until quite late at night, I really appreciated being within walking distance of the terminal and not having to worry about shuttle buses etc.

The hotel has a stunning, ultra modern design with shops etc. along the central walkway. Breakfast on the ground floor was also extensive and high quality.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Travelfromessex about Sofitel London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review
January 15, 2013
Thank you for choosing the Sofitel London Heathrow. I am delighted you had such a positive guest experience and that you particularly enjoyed the convenience of our close locality to Terminal 5. Your compliments regarding Breakfast will certainly be passed on to our Team. We look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brea, California, USA
1 review
5 of 5 stars Reviewed December 31, 2012

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask kathmat14 about Sofitel London Heathrow
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
2 reviews
5 of 5 stars Reviewed December 31, 2012

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask MacyBill about Sofitel London Heathrow
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Luanda
1 review
“Excellent stopover at Heathrow”
5 of 5 stars Reviewed December 31, 2012

After a busy festive period at home we had a stopover at Heathrow on our return journey overseas. The Sofitel was a real tonic. We cannot fault any aspect of our one night stay. The food was excellent and the breakfast buffet was the most extensive and varied we have enjoyed on our travels. Having stayed once we have no hesitation in highly recommending this hotel to others. We will build a stopover at the Heathrow Sofitel in to future trips to and from the UK.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Ask Tipher about Sofitel London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Sofitel London Heathrow

Also Known As:
Sofitel London Heathrow Hotel
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotels in Hounslow
#1 Luxury Hotels in Hounslow
#1 Business Hotels in Hounslow
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Library Bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. we do also offer transportation to and from the hotel. ... more   less 
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