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“Excellent Location at Heathrow” 5 of 5 stars
Review of Sofitel London Heathrow

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Sofitel London Heathrow
4.0 of 5 Hotel   |   Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England   |  
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SOFITEL CHIC GOURMANDISE
Ranked #2 of 23 Hotels in Hounslow
Certificate of Excellence 2014
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5,250 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Portland, Oregon
Top Contributor
65 reviews 65 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 3, 2012

We love this hotel; it's convenient and well appointed. On our most recent visit we were upgraded to a suite, a very nice surprise. Restaurants are very good and not outrageously priced. Location cannot be beat (5 minutes from security at terminal 5). It's a bit pricey, but for us worth the cost.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camden, Maine
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed December 3, 2012

We were traveling back to the States from the UK where we had our wedding. On finding this out they upgraded us to their best room and gave us passes to the lovely lounge (which had fantastic wines and amazingly good snacks!).

We booked a couples massage and found the health suite ti be OUTSTANDING. So relaxing and not what you'd expect in an airport hotel. The girls on a Espa desk also gave us a bag full of goodies having learned we'd just been married.

The staff are all wonderful, rooms lovely, restaurants great. I can't say enough good things about it (and I'm stingey with my trip advisor reviews!)

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridge, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 3, 2012 via mobile

stayed here for one night before morning flight. lovely hotel very clean. but big. great location just a bit prices as breakfast was not included.but easy for early morning flight. i would stay here again.i forgot toothbrush and they provided me with one straightway.
overall a lovely clean hotel

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
347 reviews 347 reviews
109 hotel reviews
Reviews in 114 cities Reviews in 114 cities
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed December 1, 2012 via mobile

Good service, close to terminal, large and clean room. Checkin and checkout were fast and efficient. Staff friendly and willing to help. No problems in any area. Just what you would expect from Sofitels

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Top Contributor
57 reviews 57 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 1, 2012

I love this hotel when travelling through T5. The staff are friendly and helpful, the rooms are amazingly comfortable and the bathrooms brilliant. Well worth a stay if travelling through T5. Easy walk way connection to the airport.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth United kingdom
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 1, 2012

First time at a Sofitel, was pleased as the experience matched the price tag , Pity 260 per night ,

If it was 195 would rate the experience as excellent , but at mid 2's felt it aligned,

But the convenience to t 5 , is the value.

Beautifully appointed room.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Family Hotel in Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Official Description (provided by the hotel):
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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