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“What a GREAT Hotel right next to Heathrow Terminal 5!” 5 of 5 stars
Review of Sofitel London Heathrow

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Sofitel London Heathrow
4.0 of 5 Hotel   |   Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England   |  
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Ranked #2 of 22 Hotels in Hounslow
Abu Dhabi, United Arab Emirates
Top Contributor
105 reviews 105 reviews
43 hotel reviews
Reviews in 43 cities Reviews in 43 cities
80 helpful votes 80 helpful votes
“What a GREAT Hotel right next to Heathrow Terminal 5!”
5 of 5 stars Reviewed April 9, 2012

After flying in late from Venice and arriving at Gatwick Airport at 12:30 am, we had to make our way via mini-cab to Heathrow Terminal 5 (BA) for our flight early the next morning. The Sofitel at Heathrow Terminal 5 was the perfect choice.

EVERYTHING was great about this hotel! The layout of the lobby, check-in and check-out, the buffet breakfast (which was included with out room rate), the great service given by staff, the extremely modern room with great beds and furnishings. After the great experience of staying (although our stay was short) the icing on the cake was the 5 minute inside walk straight to check-in at BA Terminal 5 for our flight back to Abu Dhabi. NEVER had it this good on a connecting flight in and out of London.

It is more expensive than the other hotels surrounding the airport, but it's definitely WORTH IT! The 5 minute walk from hotel to terminal makes it all worthwhile.

Stay here next time you have to leave from Heathrow Terminal 5 in the early morning.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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4,449 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Attleborough, United Kingdom
Top Contributor
124 reviews 124 reviews
37 hotel reviews
Reviews in 55 cities Reviews in 55 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed April 9, 2012

Excellent serice, good value 15 day park and fly, very comfortable room with all the extras, hotel food a bit expensive but quite good, with the easy covered walk directly into the departures hall at T5 a very relaxing way to start a trip.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cambridgeshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2012

I love this hotel. I often end up staying here before early flights and it always good. It's a very modern hotel comfortable and up to the minute rooms. Very clean and tidy. Sadly I never seem to get time to try out the gym/spa but it looks great. The restaurants and room service are all good. It is pricey but then I think you expect that for a 5* hotel that is right next to the terminal. The staff are very helpful at reception.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nairn, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 8, 2012

Fantastic hotel with really nice rooms. The Bathroom is also quite nice spacious and nice too! We arrived at noon and the hotel were very kind to offer us a complimentary early check in. We also had dinner here and were quite impressed by the food too. Given that this is an airport hotel, there was no noise of aircrafts taking off/landing during the course of our stay. Definitely recommend this hotel!!

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hartford, CT
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 7, 2012

The Sofitel is conveniently located in T5 and can be reached by the free train service within Heathrow (look for the Paddington Express signs).

Each time I have arrived at the Sofitel, I have received a lovely, warm welcome from the front desk staff. The staff are very pleasant and attentive, and are quick to accommodate any requests when possible.

The rooms are a good size. They are well-equipped with many outlets, including US-style outlets eliminating the need for an adaptor. The LCD TVs are great, and pipe the audio channel into the bathroom. The beds are extremely comfortable. Windows have room-darkening curtains so you can get a good sleep or nap at any time.

Bathrooms are well appointed with separate bath and shower. Toiletries are either L'Occitane or other high-end provider.

There are a couple of restaurants to choose from, and food is consistently good. You can also sit for coffee and tea in a lobby restaurant that is very relaxing. It's a great place to take a breather and enjoy coffee and cakes!

Overall, the hotel is the best option when requiring a room at Heathrow. TIP: if your travel plans are firm, book well in advance and secure a cheaper rate on the hotel's website. Weekend rates offer the opportunity for a luxury stay at a reasonable rate.

Room Tip: The layout of the hotel means that some rooms can be a (very) long walk from reception. If you need...
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  • Stayed January 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
5 of 5 stars Reviewed April 6, 2012

Excellent. No issues. No problems. Perfect location for early morning T5 travel. Room perfect. Used national express to link with hotel. Great. Only issue is with delays in T5 with queues at bag drop desks.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wickham Bishops, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 6, 2012

The hotel is by far the best hotel close to heathrow but it knows it and also how to charge. Normally hard to get a room for less than £200 which when you add on food etc means you can easily spend nearly £350 for a nights stay if you have an evening meal and and breakfast. evening meal was good for hotel food.
On the back of a long holiday felt we were prepared to spend the money but on say a weekend break or a 7 day vacation the cost would be a very large % of total spend and i might have second thoughts and go for one of the less convenient Holiday inns

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#2 Family Hotel in Hounslow
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sofitel London Heathrow 4*
Official Description (provided by the hotel):
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Library Bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. we do also offer transportation to and from the hotel. ... more   less 
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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