We stayed here when we went to London for a few days. The staff were brilliant, the room was fine. You couldn't really hear any additional noise despite beinga busy road thanks to the secondary glazing.The restaurant had a great menu, and everything we had was delicious and good value...can't beat it. giving a call after we settle in the room was great, it is a reall personal touch. Plenty of choice for breakfast. We would definately use this hotel again with no hesitation. We were worried after we booked it and saw other peoples reviews about thinking they had parked in a war zone, staff, rooms etc and would the wheels still be on their car etc, but,we alltogeather had 3 rooms, and didn't have any problem at all and nor did any other guests whilst we were there, that we knew of. The car park is small compared to the size of the hotel though, as other people have said.
but overall great staff, a great 4* STAR HOTEL
pay a little more and stay in a Exective room, really nice
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 14, 2013
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Thank you putting us in the spotlight with such a detailed review
We try to make it as personable as possible and it’s great to see our guests recognising the efforts that our team put into offering the best customer service possible.
We look forward to welcoming you again in the near future
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.