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“Great hotel” 4 of 5 stars
Review of The Continental Hotel

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The Continental Hotel
3.0 of 5 Hotel   |   29 - 31 Lampton Road, Hounslow TW3 1JA, England   |  
Hotel amenities
Ranked #17 of 23 Hotels in Hounslow
Hay on Wye
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great hotel”
4 of 5 stars Reviewed December 10, 2012

I likewise cannot understand the bad reviews this hotel is getting. We booked in on Friday night for the weekend. Friendly staff, clean room, wifi was brilliant - and free - in rooms and public area. Shower was brilliant...good blast, rather than a trickle. Bathroom was decent size. Breakfast was ok. Soundproofing in the hotel was excellent - it is not too far from Heathrow Airport and on a busy main road, but could not hear any aircraft or car noise. Will certainly stay here again when I visit London.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank SeanHayonWye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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524 reviews from our community

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Criccieth
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 5, 2012

Do not understand why this hotel is getting bad reviews. Very 4*, our room was superb, we had only booked superior but were upgraded to executive room. Room very clean and staff extremely helpful, wifi worked at once.
Breakfast and dinner very high standard. Also beautician was very good and inexpensive. Swimming pool in working condition.
Having stayed at many 5* hotels and this one is certainly 4*.

Room Tip: We had 208 which was a great room and no noise.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank PangbOurne_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk Park, Australia
2 reviews
4 of 5 stars Reviewed November 20, 2012

Where to start <reception staff good (i felt sorry for them),room -disaster ,no wifi ,no cups or bottle of water ,gym ok ,restaurant staff amazing (Ana,Natalia,) it was really good service and the food fabulous .

  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank paul s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
162 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 stars Reviewed November 15, 2012

Where to start.....
1. Beware of the £15 overnight parking charge........
2. Although paid for in advance, hotel insisted on taking £50 security depost
3. Room was dirty......sweet papaers on the floor
4. There is NO WIFI in the rooms....only reception

Felt dreadfully misled. I will be avoiding in future.
No wonder they didn't ask if I had a good stay when checking out !!

Room Tip: Select a different hotel
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  • Stayed November 2012, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 12, 2012

Okay, first. The staff was extremely friendly and polite and professional. They had to be to apologize for all the problems in that hotel. Now, that was the best thing to be said. The rooms were clean. My room looked directly into an office building, so I had to keep the curtains drawn the entire time in the room. The hotel carpet was filthy...throughout the hotel. The fixtures in my bathroom basin were rusted. Moreover, there was a light over the shelf above the toilet where the hand towels and extra toilet paper were stored...not over the basin, where I need to see to shave...made absolutely no sense.

There was no wifi in the room...but in the lobby which doubles as the lounge (not a great working environment).I had to change rooms because the ether net connection in the first room did not work. The connection in the second room worked, but the safe did not work. The breakfast was truly one of the worst meals I have ever eaten! No flavor at all. Salt and pepper could not even help. Floors and funiture cracked. All the reasons I wanted a four star hotel. None of them in this hotel. The Travelodge on Bath rd in Hounslow is a two star.. and much, much better hotel. This was worth about 37 pounds a night.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 19, 2012

It is diificult to know where to start on this one but my general experience was awful from start to finish. First thing, if you are driving forget it - you may be paying £90 a night but the car park is clearly the sole domain of the onsite gym members (who park anywhere they like and block people in) - there is a 'secure' overflow car park but that is also occupied by gym members until late in the evening. I stayed 3 nights and for 2 of those nights having arrived back from work at around 7pm I had to sit waiting (while occasionally flitting between carparks) for over 1 hr before I got a spot - you can't just dump it on a road as this is the middle of Hounslow and it all seemed to be Double Yellow Lines.
The room smelt of the Gym, the bathroom had grout coming up between the tiles and the 'flat screen TV' was the size of a postage stamp and stuck on the wall where you needed opera glasses to see it while lying in bed. The staff were unhelpful and far more concerned about making sure they pre-authorised a ridiculous amount of money on your credit card up front.
This is not a hotel, this is a Gym with rooms - and they charge an outragous amount for using the car park!!!!!!

  • Stayed September 2012, traveled on business
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank Nick_Dean_40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 16, 2012

Rooms - reasonable for £79.00 although several areas smell of rotten eggs. All second floor rooms above the busy gymnasium and thus plagued by loud pumping music until past 9.00pm.
Service - Beligerant staff and management try to impose ridiculous charges and "up front" payments. we had three rooms for three nights and they wanted to charge us a "holding fee" of £600.00 !! contingency on top of the room costs even though we'd paid for all rooms in full on arrival. Upon complaining about this the owner told me that the staff are "trained not to trust the guests" and " if any guest doesn't pay, the staff will have it taken from their wages" !! hardly a cornerstone to promote good customer relations.
Was also asked to complete a form with all credit card details, start date, end date and security code on the back for their records !!!! full access to my card details !! I don't think so.
Food - very good
Bar - Reasonable atmosphere and decor, over priced drinks.
Breakfast - continental and reasonable, breakfast staff were very good.
If the cost of business hotels in the centre of london were more reasonable I wouldn't even consider this hotel in the future.

Room Tip: Definitely do not accept a room on the second floor above te gym.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Shaunsutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
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Additional Information about The Continental Hotel

Address: 29 - 31 Lampton Road, Hounslow TW3 1JA, England
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 23 Hotels in Hounslow
Price Range (Based on Average Rates):
Hotel Class:3 star — The Continental Hotel 3*
Number of rooms: 95
Reservation Options:
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