I stayed one night before catching a flight from heathrow. I had food and drink already with me from home and was with my wife. Check in was secure and efficient. The reception / security guy was really helpful and picked up all our suitcases and placed them in the flat on the first floor. The apartment was clean and very homely. Utensils all in the kitchen and very big and comfy bed. Goot up early and heathrow is 5 mins away from the free bus which is only a couple minutes walk from the apartments. The price was also very reasonable for the size of the apartment we had which consisted of a decent sized lounge with dining table and coffee table. A small kitchen with all the usual appliances. A shower / bath and a bedroom with a big double bed. All in all very good.

My husband's brother came to visit, so we wanted to stay in London for a few days. I used a travel search engine and got a good deal. The studio was clean, we slept on a queen bed with a prestinely, white, down comforter. There was a small flat screen in our bedroom, a wardrobe and full size blow dryer. The kitchette had the basics, a pot, pan, and plenty of dishes and flatware. The refrigerator did not get very cold, so that wasunfortunate. The living room area was nice, there was a 28" flat screen, a pull out sofa, and a table to sit and eat. The bathroom was nice as well with a full tub, but another downfall was the water didn't get very hot. Overall we had a nice stay. Had we known better we would have stayed nearer to central London since the tube ride was over 20 minutes getting here and there.

The staff who checked us in put us in a handicapped room!!! We are pretty sure we do not look handicapped!!!! There is strings hanging from the ceiling eveywhere. We acidentally pull one of the string thinking that is is for the light. The alarm went on. Still the staff did not realize they put us in the wrong room and did not offer us to change the room.

When we come back at night, we found out that the room is absolutely cold, the fridge in the room does not work. We call the duty manager. He apologized and offered us a change of room immediately. He told us that the first room that we had was for handicapped and the fridge was out of order for a long time already. (Suddenly I thought why did that lady staff offer me this kind of room in the first place)
He helped us moving the big lugguage, arranging the taxi to the airport in the morning. Thank you.

In the hotel website, it says "airport shuttle". If you travel with big bags, this hotel might not be convenient for you as it means you have to pull your big bags outside ie. few mins walk to the nearest big hotels. Hopabus does not come right in front of the place like other big airport hotels nearby.