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“My new heathrow base” 5 of 5 stars
Review of Hilton Garden Inn London Heathrow Airport

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Hilton Garden Inn London Heathrow Airport
4.0 of 5 Hotel   |   Eastern Perimeter Road | Hatton Cross, Hounslow TW6 2SQ, England (Formerly Jurys Inn London Heathrow)   |  
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Ranked #7 of 24 Hotels in Hounslow
Certificate of Excellence
2 reviews
“My new heathrow base”
5 of 5 stars Reviewed 2 days ago NEW

I am not one to write a review on a hotel but found this one exceptional so thought I should tell others. I have been travelling through Heathrow for the last 2 years and could never settle on one hotel to stay at as they all seem to miss the mark on way or another. A close friend told me about their stay at the Garden Inn which was previously the Jurys Inn. She'd stayed at this hotel for your work years; and I could see why. The staff are very friendly and helpful; bedroom and bathroom spotless.

Very quiet - I actually watched a BA A380 go passed my window and didn't hear a thing. Wifi throughout the hotel and I dare to say better than the service I sometimes get at home. I am not a gym body so only peeped in to see what it was like. Breakfast is plenty - £14.95 seemed steep before I saw the selection and started to tuck in. I was meeting friends for dinner so didn't eat at the hotel; menu looked good though. The supervisor in the restaurant mentioned that new menus were imminent.

With all that, why else would I stay anywhere else. The deputy hotel manager got me to sign up to the loyalty programme so I will get points to use for my next weekend away.

Room Tip: room 749 has a great view down the runway
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  • Stayed May 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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268 reviews from our community

Traveler rating
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    127
    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Cardiff, United Kingdom
Top Contributor
119 reviews 119 reviews
55 hotel reviews
Reviews in 68 cities Reviews in 68 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel as we had an early morning flight out of Heathrow. The hotel itself is very modern and well decorated. The staff are friendly, polite and always willing to help. Our room was well furnished, clean and tidy although the bath was rather shallow, requiring a small tsunami to get myself completely wet. The sound insulation externally is excellent and we heard nothing of the planes or the road outside. The internal insulation is not quite as good and we were entertained by the gentleman next door on a phone call to his relations in Trinidad! The bar area is spacious and well equipped although we did find the furnishings a little uncomfortable and a little scruffy. I guess the level of traffic through the hotel is quite high and this is probably the cause for the lack of cleanliness in this area. For an overnight stay it is very convenient but I wouldn’t want to stay much longer than that.

  • Stayed May 2015, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is a very smart hotel close to terminal 4, although you would never guess you were so close as you cannot hear and aeroplane noise.

We did not have breakfast but the food in the bar was very good and the drinks were not badly priced.

The room has a small fridge so great if you want to bring your own bottle of wine

Would very happily stay at this hotel again

Stayed May 2015, traveled as a couple
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Fruit Cove, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 days ago NEW

Stayed here two nights in May. Very close to heathrow but you'd never know it because the rooms are so very quiet for outside noise. Also very close( 1 long block) to Hatton Cross underground station which takes you straight to London. Ask for room away from elevator(noisy) and away from stairs as the doors have no cushion between door and frame so "slamming" occurs whenever anyone closes one.

Room Tip: Choose high floor as there is a busy road, not near elevator OR stairs as doors to stairs "slam...
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  • Stayed May 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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cambridgeshire
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a very good hotel that serves its purpose well as a base. Only a short way from Heathrow and within a 5 minute walk for public transport (bus/tube) enabling easy access to central London and surrounding areas. Even though it is situated under the flight path for Heathrow you are not aware of this once you step inside the hotel. Our room was very clean, comfortable and spacious. The only little niggle was the room was very warm and the air conditioning kept switching itself off. I would also add that for someone who does not eat a lot for breakfast, I believe the cost for breakfast is excessive, even though there is a wide range of food options you can choose from. The above 2 negative comments would not stop me from staying there again in the future.

  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is not a glitzy hotel not a bad hotel. This is what it is a airport hotel and it does it well. I use regularly and can say I book without a thought. Great service, clean facilities and all the necesities needed for an overnight layover or getting set for a early flight.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We were planning on visiting London for the bank holiday weekend and were searching for a value for money hotel. We picked this one because it is close to the tube and a 50% saving on hotels closer to the centre on London.
Have to say we were not disappointed at all with our choice. The rooms are clean and bright, the food was great and the staff all work with a smile on their faces.

Stayed May 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy B, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review, 2 days ago
Dear Claireb26_e

Thank you for taking the time to leave a review on TripAdvisor. Its really great to hear you enjoyed your stay and we look forward to welcoming you back to the hotel in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn London Heathrow Airport

Address: Eastern Perimeter Road | Hatton Cross, Hounslow TW6 2SQ, England (Formerly Jurys Inn London Heathrow)
Phone Number:
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Hounslow
#5 Luxury Hotel in Hounslow
#5 Family Hotel in Hounslow
#6 Business Hotel in Hounslow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn London Heathrow Airport 4*
Number of rooms: 364
Official Description (provided by the hotel):
Hilton Garden Inn London Heathrow Airport hotel offers the perfect accommodations for all travelers flying to/from all Heathrow terminals. The Hoppa Bus routes and Hatton Cross Underground Station are within easy walking distance, providing convenient access to central London. The underground station is also just one stop from Terminals 1, 2 and 3, and two stops from Terminals 4 and 5; making your journey to catch a flight quick and hassle free. Check the latest arrival/departure times with our live flight information screens. Feel at home in a comfortable, air-conditioned guest room at this hotel near Heathrow Airport. Stay connected with complimentary WiFi at the spacious, well-lit work area and watch Freeview channels on the flat-screen TV. Stay productive in the 24-hour business center and plan an event for up to 60 people with seven meeting rooms. Energize with the latest exercise equipment in the complimentary 24-hour fitness center. Enjoy a variety of food and beverage options at this London hotel near Heathrow Airport. Unwind with your favorite drink in the relaxed bar, before enjoying a delicious three-course meal in the Garden Grille. Grab a coffee and a tasty treat to go from our all-day coffee lounge. ... more   less 
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Also Known As:
Jurys Inn Heathrow Hotel Hounslow
Jurys Hotel Heathrow
Jurys Hotel Hounslow

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