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“Good family rest” 4 of 5 stars
Review of Hilton Garden Inn London Heathrow Airport

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Hilton Garden Inn London Heathrow Airport
4.0 of 5 Hotel   |   Eastern Perimeter Road | Hatton Cross, Hounslow TW6 2SQ, England (Formerly Jurys Inn London Heathrow)   |  
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Ranked #7 of 22 Hotels in Hounslow
1 review
“Good family rest”
4 of 5 stars Reviewed August 22, 2014

Nice and friendly staff. Very close to air port (superb experience for photo shoots) but totally no sound can be hear in room. English breakfast only. Almost no complaints only last night was uncomfortable becouase of loud talking in nearest room.

Good location to stay when visiting London and Windsor (Castle, Legoland). Tube & bus station is 5 minutes walking.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,385 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed August 21, 2014 via mobile

Not satisfied check in took so long and room door was not getting close. I called reception and said someone will come to check my room but no one came to check. I wait 20 min and none of them came to check. Later I shut the door very hard and informed to reception not satisfied with them service.

  • Stayed August 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 20, 2014

Great location, less than 5 minutes to tube. Good price for couple night stop. Rooms clean and decent. Don't take the shuttle to airport, use taxi instead as pretty much same price for 2. Good staff. Will stay again. Do not hear planes whatsoever.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 20, 2014

We used the hotel for one night stay between 2 days in the city as tourists. I went with my children. The hotel was easy to reach on foot from the tube station with overnight bags. Check in was fast and friendly. Our room was big enough, the aircon worked, the windows are soundproofed enough that we didn't hear the aircraft and hadn't realised how close they came to us until we opened the curtains next day. We had tea/coffee making facilities and a hairdryer in the room. That bathroom was spacious and although the sink made gurgling noises it wasn't too much bother to us. The shower had a slight leak from the tap but it ran into the bath not on the floor but I liked the layout of the bathroom. The bedroom was big enough for the 3 beds we had and wasn't as cramped as some we've stayed in. The beds were comfy. We had paid for breakfast and wasn't disappointed. The usual hot full English was available, with unlimited tea/coffee and toast, bread, croissants, fruit, yoghurt, cereals, etc, all the usual things were there except my son noticed there were no muffins or hot chocolate which he would've liked. The hotel says there is limited free car parking. I didn't see the car park so cant comment on this as we used the tube which was easy on the Piccadilly line to Hatton Cross and then about an 8 min walk to hotel. I would return here if I was in the same position again or were flying from Heathrow. For the price, I have no complaints.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Derby, United Kingdom
1 review
4 of 5 stars Reviewed August 20, 2014

This is our second visit to this hotel. The first time I thought the room was a bit compact but fit for purpose. This time we had a room which was more spacious for the same charge. It was very comfortable and the cost would make me consider staying for a city break rather than just using this hotel when we fly from Heathrow. The cleanliness and service are excellent, and the room is very, very quiet considering its proximity to Heathrow.
My only (very small) negatives would be that I had to ask for our table in the bar to be wiped even though the bar area wasn't busy, and the delivery of food in the bar was a bit slow.
Otherwise, it was an excellent place to stay.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2014

Me and my family stayed at this hotel for 3 nights in July and recieved top rate service. For those travellers who have young children i am sure you can understand the stress of a long journey as we had travelled from north wales. Upon arrival to the hotel we were greeted with a nice smiley and welcoming receptionist who could clearly see my children were tired and checked us in very efficiently.
The room we were allocated was on the 7th floor and was spotlessly clean and well equipped. With a view of the runway and incoming aircrafts i was amazed at how quiet the room was.
Breakfast in the hotel was buffet style and food was replenished often and of very good quality.

We ate in the bar on the second evening and again the food and service was very good. The ambience throughout the hotel both in the day and evening is very professional and having stayed in many airport hotels this ranks right at the top.

This hotel is currently in the middle of a major refurb but i could honestly not notice as the management clearly have it well organised.

Will definately stay here again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

I stayed for one night before flying back to Vancouver the next morning. Lovely refurbished room; friendly staff; good buffet breakfast @ 6AM and took the Hopper bus to Heathrow. Would definitely stay here again!

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn London Heathrow Airport

Address: Eastern Perimeter Road | Hatton Cross, Hounslow TW6 2SQ, England (Formerly Jurys Inn London Heathrow)
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Hounslow
#6 Family Hotel in Hounslow
#7 Business Hotel in Hounslow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn London Heathrow Airport 4*
Number of rooms: 364
Official Description (provided by the hotel):
Hilton Garden Inn London Heathrow Airport hotel offers the perfect accommodations for all travelers flying to/from all Heathrow terminals. The Hoppa Bus routes and Hatton Cross Underground Station are within easy walking distance, providing convenient access to central London. The underground station is also just one stop from Terminals 1, 2 and 3, and two stops from Terminals 4 and 5; making your journey to catch a flight quick and hassle free. Check the latest arrival/departure times with our live flight information screens. Feel at home in a comfortable, air-conditioned guest room at this hotel near Heathrow Airport. Stay connected with complimentary WiFi at the spacious, well-lit work area and watch Freeview channels on the flat-screen TV. Stay productive in the 24-hour business center and plan an event for up to 60 people with seven meeting rooms. Energize with the latest exercise equipment in the complimentary 24-hour fitness center. Enjoy a variety of food and beverage options at this London hotel near Heathrow Airport. Unwind with your favorite drink in the relaxed bar, before enjoying a delicious three-course meal in the Garden Grille. Grab a coffee and a tasty treat to go from our all-day coffee lounge. ... more   less 
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Also Known As:
Jurys Inn Heathrow Hotel Hounslow
Jurys Hotel Heathrow
Jurys Hotel Hounslow

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