Very impersonal greeting by reception staff who wander up to you and then direct you to a machine for auto checkin. I prefer to be dealt with by someone who is happy to welcome me to the property. However, this service appeared to be reserved for flight crew. For other guests all staff seemed polite but very impersonal as thought they were delivering a set patter rather than really interested in what your needs were.
Having said that, the room was spacious and comfortable and I loved the large bath towels. Breakfast was good and plentiful.
What irked me was the "free" wifi turned out to be limited to 30 minutes. After that you have to pay for it. This amounts to false, misleading advertising to me and I believe hotels charging for wifi is a rip off. I've had totally free wifi in cheaper hotels so why can't they offer it too.
If you want somewhere close to Heathrow terminal 4 this is the place for you as long as you don't mind impersonal service and paying for wifi.
- Official Description (provided by the hotel):
- Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of 'tasty' dishes serving both lunch and dinner options. Along with a COSTA coffee store open 24 hours a day and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our 'All You Can Eat' Full English Buffet Breakfast at only £8.95 Per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 590 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. Our brand new business lounge offers you the chance to catch up, whilst our 18 meeting rooms provide a great environment to have your business meetings. For leisure guests, we are ideally located for Heathrow Airport with ample car parking onsite (£10 per night). We also offer a range of park and fly options (please contact hotel direct to arrange this). We are serviced by the Hoppa to the Terminals, operating from 0424 until 2324 (Terminals 1 and 3) and 0415 to 2345 (Terminals 4 and 5) at a cost of £4.50 Per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Heathrow Airport (Bath Road) Hotel Hounslow
- Premier Inn Hounslow
- Premier Inn Bath Road
- Road Travel