It was such a great stay and services. I stayed for a night before going back to Kuala Lumpur. Hotel was easy access to Central London via Houslow Central underground which has direct access to Heathrow airport. i've booked 2 rooms for me and my friends. Thanks also for upgrading me to family room at first floor without extra charge, it was very much easy for me and my friend since we have 4 big luggages with us. The Manager and Staffs are very pleasant and helpful.