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“Cheap and new however not THAT close to Heathrow” 4 of 5 stars
Review of BEST WESTERN PLUS Park Grand London Heathrow

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BEST WESTERN PLUS Park Grand London Heathrow
4.0 of 5 Hotel   |   Great West Road 449, Hounslow TW5 0BU, England   |  
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Ranked #5 of 22 hotels in Hounslow
London, United Kingdom
Top Contributor
112 reviews 112 reviews
24 hotel reviews
Reviews in 46 cities Reviews in 46 cities
59 helpful votes 59 helpful votes
“Cheap and new however not THAT close to Heathrow”
4 of 5 stars Reviewed January 30, 2013

For my parents this was ideal as they were near my house and not too far from the A4, the Hounslow East station and buses to Kingston.
This being brand new the room was spotless if not a little small. The TV was huge. The bed was very high so for a small person like my mum it was a tad difficult. The receptionists are multilingual and the breakfast buffet included was good when there was people int he hotel, when it was almost empty then they would just make you whatever you ordered.
All in all a good quality hotel for a fair price but don't expect it to be near Heathrow in spite of the name.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2013 via mobile

The hotel and rooms are lovely and clean. All the staff are polite and eager to help. The food is very tasty and I thoroughly enjoy my business meetings and over night stays there. I would recommend to everyone.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton keynes
Top Contributor
88 reviews 88 reviews
40 hotel reviews
Reviews in 46 cities Reviews in 46 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 29, 2013

I paid £59 for the room, £10 to park and £10 for breakfast, so that's less than £80 for B&B at a hotel on the London side of Heathrow - Amazing value !

The room was splendid, very well appointed. Some of the nicest shower and bathroom fittings I've seen. The bed, a little so soft for me, was luxurious if nothing else. Quiet and controllable aircon. Also, well insulated from aircraft noise... All good.

The staff, all of turkish of meiddle eastern descent were all polite and very helpfull.

..but there is where if fails slightly... The ground floor feels like it was designed for a hot country... probably Turkey or the middle east... Everything is bright and marble... The car is too bright and strak to relax in and the restaurant is really a breakfast room which serves pizzas and burgers.... The breakfast was OK, but a £10 breakfast and no more... but coffee ran freely..

I ate in chineese acros the road ("Hee's") where the food was good but the regulars liked to belch.... hmmm... must be the area...

All in all, excellent for the money....

Room Tip: Ask for one on the front side to minimise noise
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Top Contributor
59 reviews 59 reviews
47 hotel reviews
Reviews in 34 cities Reviews in 34 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed January 25, 2013

Seems to be in a refurbished office block on the Great West Road. Accommodation good and beds great. Staff really friendly especially checkin and the mini bus driver. Breakfast could be better but it is included in price so does have an edge over most LHR located hotels and overnight parking is free. I will stop here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 22, 2013

I've been staying here for four months. The hotel is relatively new, the rooms are clean and well appointed and the beds are deep and comfortable. At first the staff were inexperienced but things have improved and they are really trying hard. I think this shows most is the presentation and service at breakfast which has improved greatly.
There are four Indian and one Chinese restaurants very close at hand, which is a useful amenity - and a South Indian a mile up the road. The hotel restaurant needs a change of direction to compete.
Parking is tight. If the hotel is busy it is wise to leave your car there for the evening.
It is not too far from Heathrow and handy for business users from Stockley Park, 6 miles away.

Room Tip: Mobile phone reception can be variable - better signals on higher floors
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lusaka
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 19, 2013

This Hotel is excellent for - fabulous room with climate control, wi-fi, wonderful bed, tv, and top notch bathroom. The staff are friendly and helpful. The price is right too.

The only two things to warn about is the food is completely average and a bit overpriced. The location is also not great...though just a 15 minute walk to the tube.

Room Tip: 5th floor was great. quiet. good water pressure. no problems.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2013

Great hotel, don't know what the fuss is about . One of the best hotels I have stayed in London. Excellent decor and very modern and contemporary style. Good and lively staff, and decently priced cant ask for more.

Room Tip: Go to higher floor to have view of London & airport.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Park Grand London Heathrow

Address: Great West Road 449, Hounslow TW5 0BU, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #5 of 22 hotels in Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Park Grand London Heathrow 4*
Official Description (provided by the hotel):
Welcome to the novel and finest jewel in our treasure trove, a resplendent retreat near Heathrow, stands this newest four star hotel, that offers the grandest and most hospitable welcome. Come relax and rejuvenate in the highest echelons of exquisite luxury and finesse. In the most convenient reach from all terminals at Heathrow Airport, and with easy links into the city, relax and unwind as you enjoy the utmost and unrivalled levels of excellence, finesse and luxury in a spotless record of top notch hospitality. At Park Grand London Heathrow we are always ready to serve, and then some more. Begin your London experience, in the finest and best way!! Finesse and grace at the Park Grand London Heathrow, presented with an expertise that is almost magic. Inspired to please those who expect nothing less than the best, every nuance at Park Grand London Heathrow is a definite cut above the rest. With the most emphatic attention to comfort, elegance and notes of opulent, extravagant and eclectic grace, come enjoy a tranquil stay that is aimed to please and appease ... more   less 
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