We stayed here for the Army v Navy match at Twickenham this year as it was a good deal when booked on Booking.com.
We arrived about an hour before check in as we had flown in from Germany but we were unable to get into the room due to it not being ready. We were however able to leave our luggage locked away whilst we went to get a meal. Upon getting into the room we found it to be clean but very dated. Not a problem as we were just using it as a crash pad for 2 nights. My big issue with the room was the shower. I think standing under a bottle of water would have been more powerful. And it seemed to be a problem for our friends also. And although there was a kettle and cups, there was only enough milk / coffee for one cup each. Hubby went to reception at 7am on the saturday morning to ask for more and was given a bundle and told by the manager to hide it as the chamber maids will take it away again if they find it! So if you like more than one brew in the morning, take note!
Breakfast on Saturday morning was fine. Included in the price was the full English. Sunday morning was however another story! They quite obviously couldnt cope with the amount of people as there were no tables and people were waiting around for quite a while. Also they had run out of eggs, sausages and beans by the time we got to the hot plate so we had to wait for the chef to bring out fresh. Which he did.....but only 8 eggs and a few sausages. Which meant the people in front of us (who quite honestly had a mountain of food each) had pretty much taken it all again!
My overall feeling was that for the size of the hotel it just didnt have enough seating areas in the bar and breakfast room. And just an observation - if you struggle to sleep then dont expect any here. Its directly under the path for Heathrow and VERY, VERY noisy!
I dont think we'll use it again next year and would probably rather stay at the Premier Inn, Heathrow!
- Official Description (provided by the hotel):
- Designed for pleasure but equipped for business, the Master Robert Hotel has for long been a favourite for corporate clients, people travelling to/from Heathrow airport, and even visitors to London and the surrounding tourist and leisure destinations.Famous in the Heathrow hotel market for its large bedrooms, fantastic service and ample car park space, the hotel is well – equipped to meet your requirements. Car parking is charged at £5.00 per car / per day subject to availability. ... more less
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