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“Good value Heathrow stopover” 4 of 5 stars
Review of Master Robert Hotel

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Master Robert Hotel
2.0 of 5 Hotel   |   366 Great West Road, Hounslow TW5 0BD, England   |  
Hotel amenities
Ranked #16 of 22 Hotels in Hounslow
Birmingham, England.
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Good value Heathrow stopover”
4 of 5 stars Reviewed February 25, 2013

The Master Robert Hotel is getting a bit tired and needs an overhaul, but it's clean and comfortable. The rates are VERY competitive, especially for the Heathrow area. The restaurant is not quite as good as it used to be but the breakfast (especially if you pick a rate that includes breakfast) is a bargain. The bar used to be quite smart and needs redecorating but is comfortable enough and in range of the wifi in reception. The pub next door is part of the hotel and feels like a local saloon bar, though lacks atmosphere. They keep their beer well and it makes a change of scene from the hotel area. Rooms vary, from bungalow styles (spacious) to the 3 storey block at the back of the carpark (smaller rooms and no elevator, but OK for overnight stops).
Yes, it;s under that flight path for the airport, but what do you expect from an airport hotel at the prices they charge. It's no quieter at most other hotels unless you are paying a whole lot more for the Sheraton or the like.
Having said all that, we will probably stay there next month on our next trip. It's convenient, has plenty of parking, and is only 10 minutes from the airport long term parking.

Room Tip: Avoid upstairs rooms if you have heavy bags - no elevator.
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BadriSathya, Manager at Master Robert Hotel, responded to this review, August 16, 2013
Dear Guest,

Thank you so much for your valuable comments and it’s our pleasure to accommodate you in our hotel. We always maintain the standard to make it a pleasant stay.

We are looking forward to see you again.
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249 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Paignton, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 4, 2013

We have stayed here a few times and recommended this hotel to my friends over time, but just got back from a trip this weekend and was very disappointed with everything this time. Breakfast is the only good thing i can say about this hotel. Curtains very dirty in room. Very strong smell of drains in the bathroom especially at night. Evening meal was the worst meal i have ever had as the potatoes were sprouting and the meal was cold. My wife had pork which was burnt. You have to pay £5 per night to park your car in there own car park. Overall very disappointed this time so much that i will never go there again.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BadriSathya, Manager at Master Robert Hotel, responded to this review, August 16, 2013
Dear Margaret,

Thank you so much for writing a review.

We appreciate your time and thanks for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United Kingdom
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 3, 2013

This hotel was great for location but poor in appearance. Rooms spacious but decor was not up to conditions reflected in its price. Biggest problem was at 6am when plane's came in for landing what a noise.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BadriSathya, Manager at Master Robert Hotel, responded to this review, August 16, 2013
Dear Sean,

Thanks a lot for your valuable feedback.

We appreciate your time and looking forward to accommodate you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haydock, United Kingdom
Top Contributor
120 reviews 120 reviews
32 hotel reviews
Reviews in 45 cities Reviews in 45 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 3, 2013 via mobile

We have stayed here a good few times over the years but it is really ready for a refurb whilst well placed & good value for money staffing has declined and customer service not what it used to be the bar area is very tired and restaurant not as good but for one or two night stays it is worth it, don't use their recommended taxis look up and call your own but to be honest you get what you pay for cheap an cheerful.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BadriSathya, Manager at Master Robert Hotel, responded to this review, August 16, 2013
Dear Tom,

Thank you for taking the time to write a review. We appreciate your time and support.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2013 via mobile

This hotel does not claim to a 5 star hotel but what it lacks in style it makes up with a really friendly welcome and comfortable room
Food quality is good for the price you pay!!
What do people expect??
I would recommend this hotel to all my friends

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BadriSathya, Manager at Master Robert Hotel, responded to this review, August 7, 2013
Dear Guest,

Thanks for the great feedback. We are happy to hear that we made your stay such an enjoyable one. I hope you have the chance to stay with us again on future occasions.

We look forward to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Llandeilo, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 20, 2012

The Master Robert has been stayed at recently by my better half and her sisters for a family party, and coincidentally by my son and his family last year. It successfully filled the need for an 'economy' hotel, with excellent breakfast, clean rooms and friendly staff. The building is rather tired and certainly not in its youth. But some of the reviews here seem to be written by people who can only see the worst in things. Not a holiday base for those looking for style and romance; but it does a job well.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Master Robert Hotel

Address: 366 Great West Road, Hounslow TW5 0BD, England
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #16 of 22 Hotels in Hounslow
Price Range (Based on Average Rates): $
Hotel Class:2 star — Master Robert Hotel 2*
Number of rooms: 96
Official Description (provided by the hotel):
Designed for pleasure but equipped for business, the Master Robert Hotel has for long been a favourite for corporate clients, people travelling to/from Heathrow airport, and even visitors to London and the surrounding tourist and leisure destinations.Famous in the Heathrow hotel market for its large bedrooms, fantastic service and ample car park space, the hotel is well – equipped to meet your requirements. Car parking is charged at £5.00 per car / per day subject to availability. ... more   less 
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