I have stayed at this hotel many times and never had a problem and quite simply do not recognise it from some of the negative reviews. They must be staying in a completely different part of the hotel from me. I will agree that some of the decor is dated but in my room at least it has always been clean and on this last visit they were in the process of replacing the carpets so money is being spent.
Plenty of car parking on site and again I have always felt quite comfortable about leaving my car there. You do have to pay £5 a night for the parking but that is waived if you spend £15 in the bar/restaurant or the pub next door. Incidentally the pub next door is part of the hotel and serves food at a very reasonable price. It is also very friendly with an exceptonally efficient barmaid named Nikki, so efficient you may well end up having 2 or 3 drinks more than you intended......
Every member of staff I have ever spoken to speaks perfect English, it may on occasion be with an accent but I have never had a problem understanding anyone.
The very first time I stayed there I was rudely awakened by what sounded like a plane landing directly on top of the hotel but that was several years ago and I have never had that since. The flight path is adjusted throughout the day so it is never a constant thing anyway. Its just the luck of the draw I suppose but being so close to the airport you have to accept some noise I would say.
Check in and out was no problem and our reservation was handled very well. Thanks Joanna.
We will definitely return.
- Official Description (provided by the hotel):
- Designed for pleasure but equipped for business, the Master Robert Hotel has for long been a favourite for corporate clients, people travelling to/from Heathrow airport, and even visitors to London and the surrounding tourist and leisure destinations.Famous in the Heathrow hotel market for its large bedrooms, fantastic service and ample car park space, the hotel is well – equipped to meet your requirements. Car parking is charged at £5.00 per car / per day subject to availability. ... more less
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